Jack Williams Tire & Auto Service Centers

I've been to this auto shop twice, the first time was for a new tire one a flat, and this last time was for new front brakes. I do not remember the gentleman's name who helped me at the front desk, but he informed me about the rotors and noticed our windshield swipers causing streaks. He has such a good eye to noticed because I was looking at getting new wipers beforehand! I loved that it was perfect timing I needed new brakes, because the shop was running a deal on new brakes and rotors, thank God I got to speak to the gentleman on the phone who helped me up so nicely.

Everyone there are so super nice and kind, and I just want to say that it's worth traveling out almost an hour for them to help my husband and I out for any and all of our car needs. I love them, and will recommend anyone who's looking for good and VERY efficient service! God bless you guys for what you do; keep delivering that great service :)

Great service! Brian, Tom and Luis took care of my state inspection and replacing my tire sensor. As a woman who doesn’t know much about cars, mechanics always make me nervous but they made me feel very welcome and didn’t try to sell me on something I didn’t need. They did me a favor by taking me when it was an hour before they closed, definitely recommend this place! Will be coming here for everything I need!

Tom was very helpful and knowledgeable when needed new tires for my car. Was able to provide me replacements for wore out tires within a very reasonable time from walking in the door without an appointment. Very friendly and knowledgeable crew and will definitely return when need work done or tires again.

I arrived with a flat tire that had three holes in it, the nice gentlemen were more than happy to help me, everyone there was so friendly and made me feel very comfortable. They walked me through the process and explained all the steps they were taking while explaining why they were taking those steps. Over all I had a very Pleasant visit and would highly recommend to my friends and family.

Would definitely recommend Jack Williams for all your automotive needs! Tom was very knowledgeable and patient with explaining my vehicles needs. Did not try to push any unnecessary repairs. Quality work and amazing customer service.

Honest and trustworthy. What else can you ask for? I was really in a bind, stuck while visiting the area and they could have told me it was going to be a few days but they took me in same day, did what they said and when no repair was required, didn't charge me a penny. Thank you Brian and Jack Williams Hazleton staff. I expected to get screwed. I didn't expect to get 5 star service like i was a life long customer. But I did. Much appreciated, gents.

Great service! Tom is very knowledgeable and friendly. When it was time to buy tires, he explained my options and pricing. I did not have to wait weeks to get my new tires.

Recently went to get new tires on my car. This was my first time getting new tires and was nervous when I walked in and saw all the options. Tom at the front desk was very knowledgeable and helped me make the best decision with ease. Will be back and would 100% recommend.

These gentlemen are amazing, caring & outstanding people! I called early this morning because my brake light was coming on/off & I have to leave the state for a family emergency. Tom told me to come in as soon as I got out of work. They all went out of their way to squeeze me in & check my brakes. They explained everything to me about what it could be. Thankfully it was an easy fix of just low fluid but even if it wasn't I would trust them to fix it in a heartbeat! This was my first time there & after today it won't be my last! I cannot express in words my gratitude I have for them. If you're in the hazleton area & need work done, go see these guys, I promise they won't let you down! Thank you guys again so much!!

I had two services with them & I was very satisfied. I had to change my front tires and get a new inner rod to have the car aligned due to towing company damaging my vehicle. Pricing wasn’t too much & for my troubles they was nice enough to give me a discount. They’re very communicative, friendly & great customer service.

Vehicle : 2016 Chevy Cruze LT

Honestly, this place was a blessing to me. We are from out of town and had a cracked rim on a Sunday. The best bet was a junkyard that they were able to direct me to, and gave me advice in regards to what I was looking for. After getting back with a rim that just didn’t quite work, these guys were able to track down a local welder who could fix my rim on a Sunday.

The whole team went above and beyond to help me and my family get home to North Carolina. Could not recommend these guys more highly.

Best service I've ever experienced from a garage. I work for ADT Security, I stopped there with a screw in my tire. They had a full waiting room. I went to counter to ask how fast they could get me in. Manager says, man we are backed up and im short a tech. I said no big deal and started walking away. He calls me back and asks for my keys. He pulls my van into garage and plugs my tire himself. He had me in and out in 15 minutes. He saved my day as I would have had to reschedule on some of my customers. That is customer service at its finest.

I have been dealing with Jack Williams in Hazleton for many many years. Recently just had a set of snow tires installed and as usally EVERYTHING went smoothly.This is a one stop shop. Tom at the counter is very knowledgeable, ALWAYS gives competitive pricing, gets my vehicles in as soon as possible and most of all cares about customer satisfaction. For me that is why i keep coming back! The entire team at Jack Williams is top notch! I recommend this company to anyone who needs any repair on their vehicle small or large the team at Jack Williams can and will handle it. Thanks for a great experience EVERY SINGLE TIME!

We had my son’s car inspected today and as usual, Tom and his team did a great job. Communication was great, timely service, and friendly happy to help staff. Tom and his team are why we return for any car care needs we have. Thanks.

We had a slow leak in our tire, brought it in to be repaired. It was complete within an hour, and there was no charge. WOW. It was such great service, friendly people, and fantastic customer service. I will without doubt have all my tire service here! Would recommend 10/10 times!

Amazing attention to detail.. Great customer service... Love how they don't tell you that you need something unless you actually need it

I needed to get my car inspected, called Jack Williams Hazleton while at work, they told me to come down, they stayed after 5 PM and inspected my car. Could not another business to inspect my 2020 Subaru Crosstrek after 5 PM, but, because of Jack Williams Hazleton, there's no need to find another business. Highly recommend! Great service. Fantastic price. A+++++++++++++

This is my go-to place for service. Tom is wonderful, always explains everything, gives the best options and will never sell unnecessary service! He makes the tire buying process super easy.

Excellent service! Tom was knowledgeable, courteous, and an all-around great guy. I had a wonderful experience and will definitely trust Jack Williams with any of my automotive needs.

I called to schedule an appointment and they were able to see me same day! I am so thankful to the staff at Jack Williams! They were so helpful and considerate of my requests for price range and were overall very helpful. 10/10 recommend!