Mailbox City

Shay and her employees was extremely happy to help me with everything and I enjoy coming in to get my mail because they always make me feel welcomed

The first time I came to pick up my mail shay was very nice, we didn’t even know each other and I walked out of the store feeling like I made a new friend lol her spirit is very welcoming and her customer service was excellent. As I’m reading other reviews anyone who is experiencing extra charges those chargers are from iPostal NOT Mailbox City! Keep that in mind. Anyways thank you shay and keep up the good work 😊

Shay which is the owner is a very nice young lady. went to pick up my WISH packages and was in and out. Purchased a couple other items while I was there and didn’t have to go to another store to pickup. It’s a wonderful one stop shop. This will be my go to store since I only stay down the street.

Rented a mailbox at this place. Mailbox rental here is very affordable. I looked around and Mailbox City has the best price in the area. The guy that was there was very nice and professional

Mailbox city is super Nice and clean in the inside. The owner is friendly, and helpful. It’s a one stop shop. I would recommend them and visit again.😊

Ms. Shay was very professional, we dropped in at the last minute with a lot of copying and printing needs, she took care of them all! Thank You!

Great place and Shay was very nice and no problems with the service i required!

The young man working today was very helpful

Got what I needed and was gone 2 seconds later!! Good with this pandemic!

New business but awesome service.

Amazing, friendly, above and beyond service!

Mailbox City signed up for service from my company agreed to the recurring charges for the service then blocked our number disputed the charges and won't return emails or calls....I'd be careful with them as they do NOT hold up to their word and are not trustworthy. This cost my small family owned business hundreds of $$$ and not even an email or call back....Shameful

Had she only responded to any of our calls or emails.....now she give our company a revenge review 47 minutes after I finally had given up getting her to pay for what she used.

The worst customer service ever!!

The notary is never there and her assistant refuses to open the door or answer. The telephone has no idea when she’ll be coming, but there’s a great big sign that up that says notary I went there is three times to get something notarized and she’s never there.

Skip this place all together and go to the UPS store
Absolutely horrible service horrible, horrible customer service and by the way, there’s no notary. The door doesn’t even open on time.
When I called and asked if the notary was and they told me yes, twice I got there. He was not there. Somehow she’s out of town on a Monday morning and Friday afternoon and Saturday afternoon. Skip this place all together don’t waste your time I know I won’t ever again.

Will never order to this wish place again. Taylor even though a little further has much more inviting atmosphere. Also to note for those who are vaccinated. A mask is still required!
Edit: Please my review is fair, it's an opinion as a customer and as far as I'm concerned it stands. This isn't about race. My partner is of color so that has nothing to do with any of my reviews. And letting others know that your place requires a mask is nothing but letting others no in advance especially those like myself who are vaccinated and are over being held back by a disease our own state retracted mask restrictions on. Your a store that requires web based codes but have the worse web access that partly part of the issue.
Last Edit:
Just because you profiled a gay, mixed race customer and seem to not be able to just take the criticism a customer had of your business. It really shows future customers how real you are and have angered or (triggered) you can and will get. My review of your business stands. If your a wish customer and want to pick up an order I suggest you use another mailbox service. You'll have no signal in the store to be able to pull up the code or codes needed. As for the mask situation it's bothersome to know some will never recover due to not getting the vaccine. If a business is requiring a mask I for one would never do business there. With a vaccine program thats now widely available to everyone there's no excuse to not do your part and be vaccinated. We seem to have a long way to go before the community moves forward from this devastating pandemic. Reviews are ones opinion of something. Everyone reading has to make up their own mind. To be upset over a review and totally go off on a customer instead of saying I'm sorry. Maybe even saying nothing at all. This shows no professionalism. My review and or reviews always stand unless an actual change in the business happens. As a gay male who's married outside of my race, I meet alot of bias every-day. Sadly this is our world in which we live. May God bless you.