KAY Jewelers

Worked with Crystal for about 40 minutes trying to pick out the right necklace for a guy with a budget. Can't stress enough how helpful and personable she was. Made me feel comfortable and the overall environment was nice. She did a great job walking me through all the options and even ended up getting me a fabulous deal on the necklace. I would recommend Kay for anyone that has not bought jewelry in a while or if the consumer is unsure as to what to get. Thank you Crystal, I will come back to upgrade and buy more items from this store..

I can not say enough great things on this location. Marg and Stephanie are absolutely phenomenal and so kind helpful and make you feel like you’re at home with family when you walk in!

Doug, the manager, is extremely professional and a spectacular gemologist. The process couldn’t have been smoother, and the final product is beyond what I could’ve expected. I highly recommend, my family has been coming to this specific store for close to a decade. They take care of you like family.

Doug was very helpful! I came in to get a necklace cleaned and decided to treat myself to something nice. I told him a budget, what I liked and disliked, and he was able to help me find a piece I absolutely love as well as only spend half my budget! It was a great experience. I hope Doug is the one to assist me with all future purchases :)

Brittany was amazing!! She took the time to answer all our questions. We had several items that needed work and she made the time enjoyable and we both left there feeling happy and positive!!

Worked with Owen at the Parma store. He was awesome. Seriously the best experience I’ve had with Kay.

I can’t thank you enough. THANK YOU

Marg is the BEST store associate! I had a repair to send in and she was super helpful, friendly and gave me better service than I have ever experienced before. Kudos to her! I will return because of her for years to come!

I would like to thank Marge so very much for her very sweet, helpful and determined personna in chosing and purchasing the perfect gift for my daughter. I will be back;)) Thank u Marge and Merry Xmas l...

Marge took amazing care of me, I will always come and make my purchases from her. ❤

Loved shopping with Marge! She was so fun and made the experience so easy for us. Made sure we got exactly what we wanted with no pressure! Love coming to this location

Incredible experience - Marge and Stephanie were phenomenal to work with!

Marge is so personable and helpful she always helps my Wife and I with whatever we need! She’s a great help and always want to have her help me with my future purchases

Marg is absolutely amazing and treated me like I knew her my whole life. Highly suggest coming in and asking for her!

Marge was excellent to work with, we were helped as soon as we entered the store. The overall experience was very considerate but honest, and could not have been better.

The best experience. Great people. Helpful, Kind and wonderful. Thank u Marge

Owen was amazing helped us find an amazing ring 💍 I highly recommend him very professional

My fiancé and I went to Kay today to start the process of picking out our wedding bands. Doug was absolutely amazing! He had unlimited patience as my fiancé and I each tried on a number of rings, and his insightful questions helped us narrow down exactly what we wanted when we didn’t know. He was great through the whole process! We left with bands we both truly love. We cannot recommend him more!

Doug, Stephanie, and Marge are ALL STARS!! The process of buying our wedding bands and my new engagement ring were a breeze! Doug is incredible to work with! He opened my eyes to what really matters on our special day and truly made the experience enjoyable. We couldn’t be happier with everything. ❤

The tall lady Stephanie was so amazing. She was patient and helped me find just the right peice!

Went in to get a cross and chain and marge made it fun and easy. Highly recommend!