T-Mobile

My wife and I visited this T-Mobile location looking to open an account for our business needs and Q. ROMERO made the mission successful. “Q” is a great Mobile Expert and she handled my wife and I with respect ever step of the process. We choose 2 iPhone 14s with 3 lines and a BYOD with the GoBusiness plan 100GB HS! This location is wheelchair accessible. No public bathrooms. @IAMAJSUPERNOVA

The best customer service experience I’ve ever had from any phone company. All of the employees are kind, respectful and willing to help. I had a complicated situation but it didn’t stop them from being professional and respectful. A big thank you to Leo and Anthony, I truly appreciate you guys!

On October 27, 2023…. I walked into my T-Mobile Store of Choice in Irvington, New Jersey… somewhat Frustrated with The In ability To Receive My IPHONE 15 Plus promptly, my Deposit was Paid, necessary online document signed and contracted agreement seal. My purpose for for upgrading at this time was for a Business Workshop… After Several Calls with Both T-mobile & UPS, Representatives… The Resolve was my phone was sent back. Supposedly and according to Ups, this was due to an Delivery Address Error on T-Mobile’s part. When I Walked in the Store, Anthony Greeted me with assurance my issue would be resolved… The Representative That Assisted Me By the name Of Amanda was excellent in her Policy & Procedure Knowledge as Well as her Customer Service Skills… And immediately shifted my Frustration to a Customer with the assurance , I was a Valued Customer.

Tony and Gil were the best and helped me in every way and answwred all my questions, I am very pleased on how they take care of the customers.

Always such professional, respectful, and helpful young people to help with your phone issues.

Nice staff and reliable service 👍 got a few good deals on products added to my account easily!

He was very professional and courteous, an above all patient. I will definitely be coming back to this location

Amazing experience great customer service.. fast efficient.. had everything I needed thank you Q!!!

Hey everyone, I decided to treat myself to a new iPad for my birthday. The Tmobile store in Irvington center was the best. Joy, the Sales Rep, was so professional, nice, kind, and respectful while helping me walk out the door with a new iPad. This store should hold on to her and I hope you get to experience her kindness soon. I rate her and the story with a 100. Good job.

So far, very pleasant 😊.excellent hospitality.

The store is always l clean and well kept every time my family and I visit. Jean dealt with us so well as usual, ALL our needs were met. We will definitely keep supporting this location.

I am very happy at the customer service that I received today. Anthony and Jamal help my mother and I step bye step I will always recommend to come here

Joylen and Jean helped me tremendously! Courteous, knowledgeable, they went above and beyond to help me ! Highly recommend this service center.

Jean is the best....great ambiance and friendly customer service team

My new go to T-Mobile store. Very friendly, and I always receive professional service.

Courteous, professional, excellent service

I didn't get her name, she started talking to me, like we met already. She even went to another store to get me what I needed, I am satisfied with the service.

Super Awesome customer service. They are really nice, I feel bad my puppy mad a tinkle in the store. But they helped my husband.

T-Mobile Associate Omar was awesome & very helpful... From what I observed the entire staff was very friendly & srrmed to enjoy their job

Excellent services with Brilliant staff