Pep Boys

Update for 2024 ... Still wonderful. Oil change and tire rotation. Great place. Quick, friendly, knowledgeable.
2023 I had an oil change today. Both Tim and Don were super. They answered my questions and made everything quick and easy.

I has another great experience here. Tim was super helpful. I’ve gotten inspections, an oil change and tire rotation here. I’ll be coming back.

Plus their shop is large enough to handle small RVs. Clean bathroom.

Blew a tire along I-90 westbound near them. Called while waiting for tow truck to see if they had the proper tire. They did! Had us up and out the door in less than an hour. Extremely clean store and friendly polite staff. They were able to turn what could have been a disaster into a mere inconvenience. Thank you!

Easy to set up appointment online. Got me in and out quickly. Got the exact deal they were offering! Very happy!

Went in for new brakes I thought I needed. They could have done them and charged me and I'd be happy. They told me I didn't need them. Rarely you see a mechanic shop tell you the truth. My go to spot now.

This shop was outstanding. I get my tires through giga and they had a new option to have these gentleman install them. The price was good and the reviews were good so I said sure why not. Went in and no issues at all. They even offered to do my inspection right then and there which saved me some time in the future. The service was very timely as well and the technician kindly put plastic down where he placed my summer tires. Great shop all around. Thanks guys I’ll be returning.

The particular Pep Boys on Camp Rd and Southwestern is the place to go for most anything. It has a small shop feel and I've never once felt as if I was being taken advantage of for my lack of automotive knowledge.

My experience was excellent. They saved me over $400 dollars and the service was spot on. Very honest men and I will always deal with them pertaining to my tires and any car issues.

I was acknowledged the moment I walked in the door. Everyone was kind and made my experience far better than I expected. I will definitely go back for my car needs.

I had virtually no wait time. Everyone was friendly and professional. I would use Pep Boys again in a heartbeat. Hassle and stress free experience!

I purchased 4 new tires. There was a mixup when I arrived for my appointment in which the tires I purchased were also sold to an appointment before me. The staff went above and beyond to make this right for me. They drove to a store out of town to pick up 4 more tires and put them on my car 2 about hours later. I very much appreciate the gesture! Tires feel great on my Explorer. I would definitely recommend this store.

Excellent customer service. Very friendly and did great work.

Awesome experience. I called and was able to set an appointment only 4 hours from then, whereas other places I had tried asked me to wait days.

The job was to remove a nail from my tire, which went quick and painlessly. I even paid less than what I was told I would!

Don, the gentleman who took care of everything, was very kind with a great sense of humor. The office was small and cozy if you like that. Overall quick and smooth experience. Highly recommend!

Fast easy drop off and pick up, appointment only helps with ease of service

I dropped my car off with a check engine light and unknown engine problems. Don plugged my car up to the computer to figure out the codes and had a “best guess” repair to fix the problems. I was not charged for his assessment which was nice. I decided I could replace the part he had suggested because I can do it myself for much less and so I did. Don was right! The part that most likely needed to be replaced was the part that was causing all my issues.. after I replaced the part all my issues were fixed. I’m very pleased with my experience.

I've been to the Hamburg location - south western Blvd several times, as always, excellent experience, was very pleased with the price and service.

Store was clean and the staff was friendly. I dropped off in the morning and then realized I had to be somewhere and the techs were able to complete my service in time. Would recommend.

Service was excellent. They got me in quick and replaced all 4 tires quickly. I just took about a 600 mile trip and am very satisfied with my new Cooper tires.

Pep Boys was able to fix my 2 flat tires in little time and under $100. Have had great luck going to them the past 20 years for all of my car needs.

Excellent service, manager (Don)went above and beyond even with VERY limited staff!!