T-Mobile Authorized Retailer

Happened to draw AJ to assist me. Such a knowledgeable and professional young man. T-Mobil better appreciate him because he is capable of working in, or taking charge of any business setting. Thank you, sir!

Q hooked me up with a sweet deal 100/10 service works recommended him to anyone

Quinshon and AJ both have Extremely great customer service, attitudes, and took great care of me and my sister getting our plans switched over! 100% would recommend going there if you are looking for a new phone and great service

Q really helped me put with a home internet 100/10 experience would recommend him to anyone.

Q did a great job helping me set up wifi internet today at the Grand Haven location! Highly recommend!

Q helped me out so much when I went in to transfer services and got a new phone for the best deal. He definitely made the whole process a breeze. He deserves a raise for his good work.

Two of the most lovely people help me solve a problem with my situation they were very patient and concerned of solving my problem thank you soo much I enjoyed my experience at t-mobile.

Had a technical issue with my phone and was able to get it resolved here at this particular T-Mobile. The Manager AJ really went out of his way to be a help and basically saved the day. Thanks T-Mobile. Your customer service is awesome!!!!

Awesome crew and fantastic service. 100% went above and beyond to help us set up our service plan

Summer was so welcoming and helpful! Amazing, on the spot customer service and knowledge of the market.

Q was a wonderful help in setting up our phones and internet! Knowledgeable, patient, and endlessly helpful. Good product, great experience 😻

After having a terrible experience at a different location that my husband and I spent all day trying to fix(going to 4 different stores) the guys here were able to solve our issues and save us a lot of money as well! Highly recommend them. They provided great customer service and support and walked us through every step of getting things working

Q was super helpful getting me set up with home internet!

Had some trouble switching our phones over from another company, came into the store and AJ was here and did an amazing job at helping us get everything figured out and working great, was very friendly and helpful!

Q was awesome today! He helped my son upgrade his phone and did everything he could to save him money and get the best deal possible. Great customer service!

Q is the man he helped my dad get set up with a phone, my dad is elderly n doesn't know much about using a smart phone.. q went above and beyond being curtious and that is rare anymore it seems.. 5 stars plus 5, he made us comfortable and did not tryn stick it to us.. I will recommend anyone I know needs mobile service or other to come to the beacon store.. q will hook it up!! T mobile throw some money at this employee he has great value..

Very good customer service, Big difference from Verizon , I would recommend them to everyone I know.

Great Experience! Every time I work with Joey Dawson, he points me in the right direction. I always look forward to his sales expertise. Nice store as well.

The guys here are super chill and helpful, Q was above and beyond and hooked me up with some great deals. They were friendly, real, and made the process easy.

Super friendly staff!! Very knowledgeable and helpful.