Tropical Smoothie Cafe

I’m so happy this is in the area and a Tropical Smoothie having a drive-thru is amazing! This is so much more economical than a Jamba because you get one very large size for one price.

Smoothies have tasted great and are smooth, and the banana peanut butter flatbread was really good. Service is friendly.

Great smoothie, friendly staff, peaceful atmosphere. Ordered the Detox Island Green with energizer add-on. Order came out in a few minutes and was very tasty.

The past few times I've got now the service and food has been solid.

Staff is kind, quick, and accurate!

Love this place! Such good smoothies, great way to start your day!

This is the first TSC I have ever been to. I assume this is a newer location because the inside was light and well organized and pretty clean. My party and I had an offer for a free flatbread. I think the employees said welcome in but they carried on their own conversations longer than they should have. My party actually had to tell the employees she was ready to order even though we were the only people in the restaurant at the time. When we did order the employees were pretty friendly and repeated the order back to us.

The coupons worked and the orders were correct and arrived in a timely fashion. I was actually kind of impressed with the size of the flatbread. I assumed since it was for a free deal it would be puny but was actually filled with hearty chunks of chicken. It could have used more pesto spread for flavor but was definitely filling. The Mango Monsoon smoothie was delicious. It had all the flavors I like and was like a dessert.

Based on a lot of the previous reviews it sounds like the service we got was actually pretty good. I'm willing to go back because it is close and I loved the smoothie.

Brand-new location, but run by kids. There's only one actual adult who works there and the other employees are either literally kids or just act like kids who would MUCH rather be doing something other than working for money.

Overall, the kids who work here just need more training and an adult in a supervisory role. For example, they don't like making eye contact, they sometimes don't offer you a receipt, they don't ask your name for the order, they get the order mixed up, they don't fully blend the smoothies so there's like three whole dates in the bottom, etc. Some of the employees don't know how to run coupons, some are just rude, etc.

On the other hand, the smoothies are good (but mostly ice), the food is great, and some of the employees are awesome. It's just rough around the edges.

On a third hand (if you're a mutant), the prices are astronomical. Like $7.45 for a smoothie? About the same price for a flatbread that's as tiny as a baby's hand? That's insane. I could probably make at least five similar smoothies in my Vitamix for the same price, especially since ice and banana are the main components.

The smoothies are also EXTREMELY sugary, so be sure to order without turbinado, which is just another name for natural sugar, aka sucrose, aka SUGAR.

I go there a lot because I have coupons. Once the coupons expire (tomorrow), there's no way I'll be going there again because it's just not a good value for the money. If they offered new coupons again, then yes, I'd definitely go back.

Great service, but our smoothies taste like they’re made of shaved ice and mild flavoring.

Just drive a little further to another location… the employees here don’t pay attention. Smoothies are fine. I keep trying to give them another chance, yet every time I order a cheese quesadilla, they take it upon themselves to add chicken to it. I understand mistakes happen once in a while, but EVERY time..? Come on. Maybe they think they’re doing me a favor, but some people don’t eat meat! The real favor would be filling orders properly… I won’t be back.

I’ve had some pretty rough service here before. A few instances some employees seem to just ignore me and refuse to take my order at times? Makes me sad. Smoothies pretty good tho if they let you order.

Smoothie tasted fine, but waited for an hour (ordered 12:20, received 1:20) for a single sandwich. When I did get it, it was warm on the outside and cold on the inside. The kids were working hard, but no organization. They had LOTS of orders sitting around but had no idea who they all belonged to (they admitted that - see pic). Find another location.

Smoothie was good. Quesadilla wasn't melted. At all.

2nd time coming back 2 months later. Only children working. A young girl took my order and communicated through the headset to another young girl standing right next to her. They are non stop giggling through taking my order and giving me my change.
I asked for a dark chocolate instead of a white chocolate. I watched the second young girl still put white chocolate in my smoothie. I told them it was supposed to be dark. Absolutw giggling fest. Then she remade it and there was so much extra smoothie left behind in the blender. My drink is incredibly diluted. Has an essence of what it is supposed to taste like.

This was my second chance for this place. I'll no longer be going back.

Update on business: Went in today, no one in there, music blaring, girls sitting on the kitchen counters. Shrugged off thecounter, I said hello she looked at me while chewing gum and said nothing. I turned around and walked right back out. I'm driving to the tropical smoothie a bit further. Your workers are dumb, rude, and not friendly.

On 8/5/23 I ordered 2 meals for delivery, both with smoothies. I only received 1 smoothie so I called the store. I was told a manager would call me back for a refund. I never received a call or a refund. I called again a week later and was told the manager was not there. I asked for a call back and still have not received one. I have filled out the contact us forms online and have not gotten any response. I love tropical smoothie cafe but I will not be returning to this location.