MAC Cosmetics

The Mac team at River Oaks!! When ever I need my make-up done right I go to Kim or Devin they have me beat to the GODS while still looking natural. I love how they take their time and do it right. Do not sleep on the River Oaks team, the ladies are wonderful. I want to give a personal shout out to KIM I looked amazing on Halloween, thank to her magic hands!!!

Jessica was very friendly and helpful. She knew the product I needed, and the whole process was easy and quick. Great service and products!

The service is always great. Devin helped me find beautiful colors for my events in like 5 minutes.

I think the people are very nice and do the best they can around the holidays

My sales person was a delight.

Cool

Grate products

It's always crowded and never enough staff. So there's always an extremely long wait. There's an older white woman who may be the manager?..who comes off aggressively rude. It's a small space so it's never room to thoroughly browse so the overall experience is not a pleasant one.

I bought a "boy bait" lipgloss that does not want to come out of the tube. I had it for over a week and a half now. My receipt was thrown out. What could go wrong with lip gloss? I've tried to use the brush over and over. I called the store and was told without a receipt, nothing can be done. This round, my time and money was wasted. Ladies check your glosses before you leave the store. With prices going up and good caring customer service at a decline, I wouldnt want this to happen to anyone. So thanks MAC and yes, I am a rewards member which means all my products purchased should already be in your system.

I wanted to buy lip liner and lipstick. Didn’t have either they didn’t feel like ordering so I picked another color. Then the lipstick didn’t have a name on the bottom. I wait 20 min for Martha to give me attitude and tell me she can’t find the items and to come back when another associate is there.. this “MUA” doesn’t know what she’s selling what a great customer service ! You just lost my business won’t come back ever again.