Pet Supplies Plus Hamburg

Very happy with this store and the fish department. Some of the best customer service hands down. I purchased high quality fish for a great price, and I'll return to shop here again for sure.

Everyone there was great and very informative about my purchases and adopting my first bearded dragon from their store. I go there every week or so to restock on crickets and other accessories for him if need or even to just do upgrades for the enclosure always great experience going there and will always return again

Hey, Dog always loves going to pet supplies. He gets a little nervous, but he’ knows what’s really going on nail trim time the lady that took care of me yesterday went above beyond. She even asked me a questionnaire about him and his paws and if she would like me to look at any area closer, very knowledgeable my dog felt so comfortable. Thank you.

Great experience shopping at our local Pet Supplies Plus Hamburg NY. The store is bright, inviting and set up wonderfully. Keep up the great work. Customer service and sales staff are very helpful.

I picked up my curbside dog food order and I must say that I'm very impressed. They brought it out quickly and put it in my trunk for me. The staff are super nice. Also gave me a free sample of dog food along with a super cute thank-you note. We also had our dogs nails trimmed here in the grooming salon and it was great. This will be my go to pet store from now on! Highly recommend!

Courtney is great grooming our very hyper little dog!

Loving our new go-to pet store! What a nice touch, the thank you note (for choosing to shop local) Doubley glad they did this, because now I know this is a locally owned location and not just another corporate money-pit. The staff is always kind, friendly, helpful. Above and beyond! You can relax and enjoy your shop for your furbabies here. Also, love the kitties up for adoption. So! Cute! I want to take them all home! Prayer for their happy *fur-ever* home!

I do not normally shop at this location but I am happy that I did. They excelled in customer service. They went over and above. Congrats to owner & definitely the employees.

They always have the bag of food I'm looking for and it's easy to find. They always offer to carry it out for me. Nice group of workers.

We were not able to get our dogs in with our regular groomer for a nail trim. I was nervous going somewhere new since we have 3 very particular rescue dogs each with their own quirks. Our experience was outstanding. Promptly greeted and helped and the the groomer. (I think her name was Larissa?) Was so good with each of them. You likely have a new customer.

I had noted on line that your store had 35 cans of the specialized cat food I needed. Upon my calling, staff member immediately collected the 35, bagged them and they were waiting when I was able to come. All members of the staff were most helpful and I was grateful to have found 35 cans and with such convenience. Thank you, Joan Malone

Fantastic Kyle the manager and his crew are welcoming always willing to help with issues with any products if you need to return them. They also offer a law enforcement discount. If you want a fish just tell someone at the counter there will get someone right away. There's not always someone standing by the aquarium section.

I have 4 dogs (2 are my granddogs but mostly stay at my house) and I had them on a cheaper dog food then switched to a more expensive brand but it was getting a bit pricey for my budget. There were 2 workers that helped me find a good food that fit in my budget and even told me there own personal experience with the food. I didn't feel rushed into making a decision and they even helped me look at the ingredients to make sure there were no traces of the foods my dogs aren't allowed to have. I would highly recommend this store

This store has it all for your pets.

Their online purchase with pickup is so fast and easy.

Their employees truly care about your pets and are very friendly.

I highly recommend Pet Supplies Plus

Thank you donna and katie for exceptional customer service where you thought of our needs and benefit for us. Wow lucky us. Raw food here a++

Everyone is extremely helpful! Love going to the store in Hamburg. Great place! Outstanding staff. Very helpful.

Excellent, all the workers were so friendly when they seen my puppy, George. They even brought him in for a free nail trim and I thought that was so nice. Excellent service.

My dog went to get groomed by Courtney. She was wonderful and Meonji looks great. Highly recommend Courtney south park hamburg ny!!!

Courtney groomed my Maltese. She did an amazing job and was professional and kind. It was a wonderful experience!

Love hiw fast my order was ready and Emailed me. Also curbside pickup was fantastic