PetSmart

Thank you Melissa for the friendly greeting entering the store and for jumping onto another register even tho we were only other ones in line next. Just had the exact opposite experience at the local Petco down the street so this was extra appreciated. Always find high quality supplies and associates here.

This Petsmart is fantastic. They always have what we need and the staff, grooming and retail are always top notch. Have not had a bad experience in this store ever! Kudos to a great establishment. Our Smudge always comes out of here happy.

Took my pup for grooming today the grooming team was so kind and attentive and overall patient with my pup. Will be coming here from now on have gone to Salisbury before where they’ve turned us down twice bc his hair was not short enough to groom? Recommend this location!

We come here for all of our dog’s needs - grooming included. The store is clean, and very well stocked, and we’ve never had an issue finding what we needed for our 150lb dog. The staff here are very kind and helpful, and their grooming department is amazing. We’ve been taking my dog here for almost 2 years, and have received nothing but the best service. The employees are well trained, knowledgeable, and we have never had an issue. I would highly recommend them!

Victoria gave a great bath/trim grooming. Ann helped me use a $10 off coupon. My dog looks great. I’m happy with my service.

Kind and attentive employees, quick service, and a great haircut for my pupper! I highly recommend this location for your pets grooming needs.

Great service, I bought fish here to cycle my tank for an axolotl. I bought minnows here, they told us not to put their water in the tank and why, and they even told us a good place to buy axolotls.

Well stocked and staff was helpful.

Live closer to salisbury but go to this one for the selection and the staff.

This store is way better than Salisbury location. The Salisbury location has hardly no fish section any more. Only a little tiny wall section unlike they use to have.

I'm a fairly new client of Pet Smarts grooming department. My experience today a pure pleasure. The staff was very nice and helpful and made me like really good. They did a great job and my dogs haircut was perfect.
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.Thank you Brianna for all your help and a job well done

Gina B

Everyone is always super helpful and very nice when we visit this location. Shelves are always fully stocked.

They take care of my 2 Yorkies at the grooming salon very well. I've had problems with other PetSmart's but this location always seems to tame my anxious animals enough to give them a FANTASTIC haircut! The cashier's and staff are always super nice to. Good things are being done here.

I love this store! We shop here for all things dog and cat related. They often have discounted cat food, so we are able to let our cat try some of the more expensive brands. We have taken our English bulldog Lucy to have her nails clipped twice by Anna in the grooming department. She is so sweet, gentle, and does an amazing job! Thank you Anna!! We love you! Lucy loves you!

I picked up two baby guinea pigs from the berlin petsmart. I just want to say that Kevin was awesome. He helped me out tremendously. He was very knowledgeable and friendly. Thanks Kevin...

This is a nice, smaller PetSmart store. Very clean and tidy and the staff has always been extremely friendly. Yesterday I tried a newer offering from PetSmart. I shopped and purchased online and then stopped by the store to pick up my order which was waiting for me at the front checkout. It was a seamless, easy and very convenient experience. I will definitely do this again! By shopping online I was able to compare prices, see ratings and even see product availability. I love this new option!

One of the best Petsmart I have been to. The groomers are great. Thank you for the job you do.

Had my senior dog groomed today by Victoria. My dog is a longhair dachshund with back issues. Victoria and Melissa were extremely kind and gentle with her. She did a great job on grooming my dog. Would recommend Victoria to everyone. Upon arriving a gentleman greeted me right away & let the groomers know their appointment had arrived. While I was walking around the store 3 people asked if I needed any help or had questions. Which I did and was given suggestions. I ended purchasing extra dog supplies that I normally order online. The cost was equal to what I pay online too. The store was clean & organized.

I was shopping at PetSmart in Berlin Sunday July 31st for my new puppy. Associate Kayla went out of her way to help me find the food and treats I needed. She took the time to answer my questions and was very helpful!

I took my dog to be groomed. He has anxiety issues so I was worried how he would behave. The staff was awesome with him. When I picked him up, not only did he look great, he had a report card that he was nervous but did well. They took good care of him! I will definitely be going back and highly reccomend their grooming service!