Ocean Area Tire

Employees were extremely helpful in sharing their knowledge and suggestions. They completed the work in a timely manner that aligned with our scheduling needs as well. We found it very helpful to receive notice as soon as the work was completed. The car runs great with the new Kelly Touring Edge tires. We also purchased the Nationwide Protection Plan. The cute note in the dash from the service technician was a nice touch.

I was very impressed. My vehicle was towed in with what was thought to be a bad alternator. But they wanted to do testing on it to make sure of what was going on with my SUV. Well the test didn’t really find anything to determine why it wouldn’t start. So they suggested leaving the vehicle overnight and they would have it running and charged before they left for the night. If it started up and was running then as of then the alternator was holding a charge if not then sadly it was going to be quite a bit of money for my dodge to be fixed. They offered me a ride home which I gladly took and said they would call in the morning. Well 8:15 yesterday morning they called to say it started right up and was running on its own and didn’t seem to be anything but a fluke. They offered to come get me which Sharon I accepted. The vehicle was out front and ready for me. Note they could have told me anything and I wouldn’t know any different but they were honest, helpful, explained everything they were doing and thinking and so accommodating. I will definitely I’m going back to them if I need anything.

I felt that drop off box was extremely convenient for my schedule. It wasn't too far into the next day that they called me with an update. When my car was finished, it gave me a print out With explanation of what exactly they did.
Which again is very helpful. To top it off when I got into my car to drive home. There was a personalized note from the mechanic who worked on my car. I just felt they went above and beyond. And i'd definitely recommend Ocean Area Tire.

Absolutely perfect experience! After receiving a jump start to my dying battery, the tow driver recommended this location and I am so delighted he did! I was greeted promptly, and my car was worked on quickly. I especially appreciated how friendly the manager and staff were, plus the lounging area was welcoming and immaculate so even if I had a long wait - which I didn’t - my wait was comfortable. Once I returned to my car after the battery was replaced, a personal note from the mechanic with a complimentary air freshener was left inside, which is a very nice touch. Will definitely return and recommend to everyone I know 😄. Thank you!!!

Nicest staff ever! My daughter and I went to Ocean Area Tire because I had a slow leak in my minivan tire. The experience was amazing and still makes me smile. Every person who works there was so friendly and welcoming. The service department was also fast and very good. They kept me informed every step of the way of my options and recommendations. I highly recommend this store!

One word: Outstanding! From start to finish. The gang at Ocean Area Tire in Berlin, especially Frank, did a fantastic job on my Chevy Cruise, bringing it back to life for me. And along the way they kept me updated with every step. Friendly, courteous, knowledgable. There's no doubt we have found a service center to take care of our cars for as long as we're in this area!

This place is amazing due to one above and beyond employee; John. This man worked extremely hard to help me out with everything I needed. He even showed up an hour early to work to give me a ride back after I dropped off my truck so I didn’t have to miss work! I will always come back here when needed because of the care and attention John placed on my situation!

Excellent Service at a Reasonable Price. I picked up a screw in one of my tires and the air was leaking out pretty quickly. I went in without an appointment They had me in and out in 30 minutes while I waited for my car. John was excellent to deal with. He went beyond expectations to make me feel like a valued customer. Excellent Service at a Reasonable Price - Five Stars for sure. Thanks again John !!

This place is amazing I would give it more than 5 stars if possible. I was on a trip and hit a gigantic pothole by the Delaware memorial bridge and then when I stopped a little while later I noticed a huge bulge on the sidewall of my tire. I called this tire shop looking for a matching tire and not only did they have it in stock, but got my car right in the shop and put 2 new tires on the front of it in less than an hour. They were fairly busy and when I told them my circumstance they snuck me in. I would recommend them to anyone traveling thru ocean city or to any locals. If I was from the area I would take all my tire business there. There customer service is impeccable.

Professional and personable staff, great attitudes and very respectful. Jesse was an excellent representative of the stores service oriented character.
Snack and coffee area is nice, clean, well stocked.
Job performance was above standard's. Made sure small details like service-check-light had been reset.

Great service! I needed to get a tire patched, as I was in town for the weekend and couldn’t get a new tire in time for my departure. I called Ocean Area Tire before they closed and was able to get an appointment for the next morning. All of the staff that I interacted with were friendly. Jesse and John were both very helpful and pleasant to work with. I would definitely recommend them!

Great service! We called and asked the availability of two tires we needed asap for our car. They had then and they got us in and out very quickly the same day we called. Staff was very friendly and knowledgeable. .

The crew at ocean tire on Cathell rd is top notch! They have helped me fix flats, inspect and replace tires, and even looked over a used car I was contemplating buying. They were professional and the service was fast. Thank You Jesse, John , Caesar, and Mr. Pete

These guys have always done well by me. They get the car in quickly, diagnose problems accurately, fix them competently, and charge fairly. The one time I had an issue — several years ago — they made it right immediately and without question or rancor. I recommend them.

Went there to solve a slow leak on a tire. They were fast, considerate, efficient and informative thru the whole process.
The technician left an air freshener and personal note offering to hear whatever
point they missed or any dissatisfaction
I experienced.
I would recommend them for Tire Service and plan to return when the need arrises.

Excellent service! John took care of my issue when my car was not able to be driven due to the falling under carriage piece. Really appreciated the customer service and will definitely recommend Ocean Area Tire in Berlin in the future!

All the staff were courteous and kind. They explained everything and kept me updated on how the work was coming along. The waiting room is clean and comfortable. They have coffee, water and snacks which is great! Overall a great experience and has become my go-to place for oil change and car maintenance!

They were very nice and tried to help me by checking if it was a recall. They said it showed up but my dealership said it wasn’t. I appreciate there effort to save me some money. They will definitely get my business from now on.

Great service. Very professional and courteous staff. Will definitely come here again for tires and tire services.

I called in the morning and to made an appointment at Ocean View, but they were booked. Suggested trying the
Berlin site. They were able to give an appointment for that day. Same excellent service, which shows that it’s implemented thru our their company. Very good service