United States Postal Service

First time visit. Not sure what to expect due to the posted reviews. Comparing my past USPS visits across the country, this was a good experience. There were a few customers in front of me but the line moved quickly...around 4 pm. There was only one USPS clerk at the front desk but I found her friendly and customer focused.

While it's true that the hours are wrong and this SHOULD BE and quite frankly, IS, an easy thing to rectify for the satisfaction of the public, the employees working at this facility cannot control the government's google pages, nor their inability to do the simplest things. It's the government, after all. Are you really surprised? The staff have always been pleasant, polite, and attentive. I am pleased with the service I receive every time.

I’ve had great and average experiences at this location. This review is for my experience today. I have been to my share of post offices all over the country. As a whole, most of the employees seem to have no sense of urgency.

I went in to the Church street location to renew my passport today. Donna, saw that I had a passport in my hand and quickly directed me to the appropriate forms to fill out for renewal. I watched as she helped other customers, friendly and very efficient. I have never seen a post office employee move through a line so quickly! Needless to say, Donna needs a raise. She is hands down leaps and bounds above any employee I’ve ever interacted with in any post office, EVER!

Thank you Donna for making the passport renewal extremely less painful than I could have ever anticipated!

Amazing service! My family of 6 went in for passports. My husband had our appointment wrong, so we showed up the day after our appointment. Kim was amazing! She helped us get all six passports. We enjoyed chatting with the other women who were working there. I definitely recommend this post office!

Minimum wait. Very helpful staff.

I had stopped at another post office and asked about delivery of a letter to Vanderbilt as quickly as possible. The other post office said to go to the church Street Station Post Office because Vanderbilt directly picked up their mail there. The first post office weighed my letter and put a $0.70 stamp on it.

When I got to the Church Street Station, the postal worker weighed my letter and it was $0.21 more but she said don't worry about it and processed it with the postage from the other location. And she promised me that it would be hand delivered to the location where Vanderbilt picks up their own mail.

It was a pleasant surprise to get such helpful service from the post office.

I always have, and always will love USPS. Hope they never fade away. They always have the coolest stamps. Wish people would actually write more letters to friends & family. It's a refreshing escape from cell phones & computers

This post office is conveniently located, has plenty of parking, and the staff is always friendly. Does have the occasional rush, but the staff handle it all very well. This location is also bigger than most, and offers more merchandise than most too.

Got there and even when I have to wait a long line, the staff there solved all my questions in a very diligent and swift manner. Be aware that many cashing of money orders are better to do in the afternoon sincebthey depend on the cash flow of that day.

Went here for the first time to mail several packages. The person behind the counter was very efficient, courteous, and very competent. Very positive experience.

Really good post office. They’re pretty fast and have plenty of parking.

I want to commend Pam (our postwoman at One American Center in Nashville) for bringing my crucial file folder to me personally after I inadvertently dropped it in the postage bin with boxes in my arms AND for Candace Gilmore, her manager, for courteously receiving my several urgent phone calls describing my predicament, and for taking the time to contact Pam. Both are exemplary employees, and words cannot express my appreciation to both. This service reminds me of "small town USA" . I wish the world were full of women like these two.

Jan Minshall
Office Manager
White & Reasor, PLC
3100 West End Avenue, Suite 1100
Nashville, TN 37203

Easy access. A little hard to see, until you are right next to it. Has package drop box inside.

Great service by the only lady at the counter Today
she explained everything clearly about the box and gave me all the necessary forms
I had to chose a different store for my travel convenience
I would recommend this store to any customer wanting great service

I was scared to visit this place after reading all the reviews! But the person working there today was very helpful, knowledgeable, and friendly. It was a great visit.

They have a trailer behind the building that is open for retail and PO boxes. Entrance is on State Street. It is wheelchair accessible.

Best post office experience I have ever had. Ask for lawrence. He took care of everything.

Nice big post office. Usually the line is not long, and very fast.

I liked the place and people, both times I went.

Polite staff. Very pleasant to work with.

Friendl