Baker Distributing Company

Had never been there and was pleasantly surprised at the level of customer service, greeted by several people and was given instant attention by a James Taylor. Very knowledgeable about the questions I had for him and knew the product I was asking about. If you need help with a project, go there I think any of the gentleman behind the counter will be more than happy to help

Good heating and air conditioning parts. Great employees there

Always good service.

Never again! These clowns wanted nearly 3 times more for a common HVAC component than it's cost from every legitimate supplier I checked minutes after leaving store. Can't help thinking how many times I've been screwed over the many years I've shopped here. Saved more than 50% buying same part from another supplier just a couple miles away on same road...

Baker sold us a bad Vive brand thermostat. We called. They, (Dalton) said no problem, we'll let you return it and give you a full refund. However, upon returning it we were told by Dalton and his boss that there are no refunds on any electrical items. Bad business, guys. You should have stood behind what you verbally committed to.

Expect to get the wrong part and waste your time and gas on at least one extra return trip. Expect to pay twice what more reputable vendors charge. Expect be overcharged for shipping if you need something they don't have and don't want to wait for company truck (for which they cannot tell you when it will arrive. Done buying here.

If i could have clicked Zero stars to rate my experience in this store I would have. The man behind the register was the rudest person i've ever encountered. I asked him a question and he rudely responded and when I told him i'd not be back in his store he stated that was fine. I don't know if he was the manager or an employee but there was no excuse for his rudeness. If they treat all their customers the way i was treated they won't be in business at that office long.