Build-A-Bear Workshop

My 21 year old daughter had recently lost her dad, and wanted a Build-a-Bear in remembrance of him. The staff we encountered was very caring and sympathetic. The employee who actually put the bear together, asked my daughter if she could hug her!....how thoughtful!

Had a great time the people were nice and building a bear with stuffing was super cool (I recommend you get a scent it smells awesome) the birth certificate was cute and I liked how you can choose a outfit for your bear all around great trip I recommend this for anyone who needs to get their kid a birthday present

I can't think of a better experience than what I got. the worker was absolutely phenomenal and so welcoming to members of the LGBTQ+ community, and helped me find "docs" and converse for my bunny, and just was so kinda!!!!

Love my new K.K. plush! The worker was very friendly and it was overall a great experience.

Absolutely amazing people that work here, always friendly and helpful. Love these ladies!!! Made me feel like a kid again! Great deals too!

All of the staff members were very nice as well as helpful. I saw the woman with beautiful braided hair staff member stuffing animals treat each child (5 before me) with such kindness. She talked to each child about their stuff thing and let them just talk. The woman with different colors in her hair went above and beyond to help me with a question I had. She got online and found the place I put in my email when my item would be available again that the company will send me an email. WOW SUPER COOL AND CONVENIENT TO HAVE.
I wish the BAB hospital was up and running like it was pre covid. I am trying to get my Mumble in to have the battery changed in its voice box before it is 100% dead and cannot be replaced.

We went for pay your age day and I was SO impressed with the staff on hand. The line was handled exceptionally well, staff was friendly and kept everyone informed as to what was happening. We didn’t get in the store until 4 1/2 hours after opening and the store looked clean and fully stocked. All employees were friendly and didn’t seem like they were rushing people. I went with low expectations and was blown away. Thank you for making it an enjoyable experience and handling the crazy promotion with grace. This mom is forever grateful!

We did the pay your age for the birthday bear for my two kiddos who both have November birthdays the staff was so friendly helpful! We will be back the one specific staff member made the experience for my son ...he is very shy and it was amazing to see him taking extra time to help him make his choices.. Can't not say enough positive about the staff there!

This is a unique place for children because it is interactive and fun. The child get to choose his or her stuffed animal or character, choose its clothing, and participate in the stuffing process. A scent ball can be added to the stuffed animal and/or the child can record an up to 10 second message in their own voice which can be inserted into the animal. The animal can then speak this message back when voice activated. The employee that was there when I visited is perfect for the job. He is warm and friendly and seems great with kids. Some people may think the products are a little pricey, but it's also an experience and will be remembered as a happy childhood moment.

Had a very fun time building a bear.

Took my great grandbaby for her 1st birthday bear. They were very good with her

Awesome place too Build-A-Bear..after your done building a bear.. Check out the game room next door!! It's just as Awesome!!

We had to get my daughter's animal restricted. They were awesome with the repair. We Lzo got a few Chriztmas presents and they were very helpful with getting them ready for Santa. We love BAB

Very friendly staff and good service!

I just took three kids (ages 3-9) to build bears and had a great experience! Despite being SUPER busy, the employees made the experience individualized and special!

It was amazing one of the best places very friendly and accepting no mader how you look. It is not just for kids. LGBTQ+ frindly even have some stuff

The service was wonderful, they were great with the kids and had a large selection.

Ot was a lot of fun.

They where AMAZING!!!

I went in to get a bear for my neice as a flower girl proposal and had my heart set on a bear I had created online. I didn't have enough time to wait for it to be shipped to my house but got to the store and asked if they could stitch the words on the bear and unfortunately, they do not do that in store. The accociates where however able to help me to create a bear that is a way better fit for my two year old neice. She's not able to read yet so they suggested that I use a voice box so everytime my neice presses the bears hand she can hear me ask her to be my flower girl. It is the perfect flower girl proposal and way better than my original idea! I can't wait to give it to her to see her reaction! The bear is so pretty, pink with a white dress, matching Vail and flower head band! The accociates helped me so much with their wonderful ideas and I couldn't be happier with it!

Great store. Super friendly staff. Always a fun option.