GCI Store | Soldotna

We had the best Representative. Thank you Melissa for all you did for our family and for all the attentiveness that was given. I am so glad we had you as our representative we are very grateful. If it had not been for all your great knowledge and friendliness I feel it would have been a lost cause for our family. Thank you so much Soldotna GCI for having Melissa on staff she is fantastic.

Was able to assist me on what i needed. Very very friendly staff. Trys to get you the best price.

Always, always always! Look to find ways to save money.

Like if you still have a home phone (Lan line) with ACS through GCI it may be cheaper to take it and convert it into a cell line, with unlimited internet and a free hot spot. And save money.

Good luck and GCI has a friendly and helpful staff always willing tk help their customers! 10/10 would recommend!

The staff here are always friendly and helpful. Wait times can vary I’ve never had a problem with waiting a few minutes for service. To me GCI is my go to provider since ACS is no longer offering cell phone service. The price is right, I get cell service coverage that works and doesn’t drop. GCI for the win for me. I’ve had cable with them before and that was good compared to what I’ve seen others complain about other companies.

Thank you to all of the clerks at GCI. Especially to Lori who has been helping my 89 year old mom get her IPhone. Mom is losing her eyesight and Lori has gone beyond her duties to get the phone so Mom can use it. This GCI store has the best service of any place I've been. Thank you Lori for your patience and knowledge and explaining things for us to understand.

Usually quick to be served by people who know what they are doing and get you questions answered, get your phone fixed or replaced and get you back on your way

Very helpful. My wife and I both changed cell phone service to GCI and got new phones. Friendly knowledgeable staff walked us through the GCI system to make sure we could get the best use of our new Samsung phones. We highly recommend the Soldotna Alaska store.

The ladies in the store are always helpful, and sometimes it can get very busy.

Melissa is always super helpful and my go-to employee. Everything is explained well. Never any surprises. Customer service of the entire staff is well above par.

Melissa !! Make sure you all got Melissa. Great personality and knows her phones. Don't get me wrong, ALL of the staff is amazing !

Melissa B helped me set up internet and compare phone prices if we change. Quick and easy! She was so nice and very knowledgeable!

Chad gave us exemplary customer service, explaining the GCI plan options available to us, as well as the new cell phone bells and whistles, in depth and in a friendly and courteous manner. Awesome.

No lines at the time I arrived. The staff are behind computers and desks creating somewhat of a separation between customer and employee. Super friendly once conversation was started. There was a breakdown in communication between the Anchorage call line and the local Soldotna store. The call line said they had no Internet deals to offer at the time but the local store said they did (a free iTunes card or a Red Internet special). GCI's Internet speeds are way faster than their competitor ACS and they cover more individual household areas (geographically). They have a data limit that ACS does not and will restrain your Internet speed once the limit is reached. They seem to not run on the same philosophy as ACS, treating all customer areas alike whereas ACS may not provide Internet to a household address, but if the household is a business (paying more per month) they will cover that address. Tip: Can your household be registered as a business thru the borough? It's an extra $50 a year but could increase your internet capability in Alaska thru ACS. Try NAICS code 814110 Personal Household.

There was a minimal wait. The person at the shop was very friendly and completed the account changes quickly.

The people in the store are so nice and great you when you come in and remember you when you come back. They are genuine and make sure they help anyway they can.

Awesome very friendly customer service. Very nice ladies

Small store but has a good selection of phones an a few accessories. Great reps, friendly and knowledgeable.

Great service! Lori P took great care of us!

The store staff is extremely helpful and they are always welcoming and professional.

Customer service was great bundled all my communications needs and saved me $100 a month. Thanks GCI