AT&T Store

My whole family came in to get upgrades on our phones. Rabekka was very friendly, knowledgeable, and helpful. She made that visit go very quickly and easily. The only thing that took a long time was us deciding which color of phones we wanted. It was a great experience!

Forgive me if I misspell her name but Clizett was the employee helping me

Her calm focus, and positive attitude made the experience much better. The Verizon store in comparison wanted me out of there asap it felt like. She took a genuine interest in resolving my issue

The issue was the new phone I was trying to activate isn't the US version. Amazon sent the wrong one. And the IMEI needed to be set to my old phone

Thank you for the help once again 🙂

AT&T is very helpful I had troubles with other ones and had to pay so much for so little. I recamend AT&Tfor your go to if you want to save. The people there are nice and love to chat.

I went in and I was helped immediately and the ladies were able to answer all my questions thoroughly also customer service was great go on in and get the best deals around the city

Christina and Stephanie have been the BEST employees that I have had contact with in the at and t store in Hermiston. They go above and beyond to help each customer and they will do what’s needed to solve a customer’s problem or issue.
I have never had such amazing customer service!
Every business should be as lucky to have employees like them!’n

Love the customer service. They are all friendly and the cellular service is amazing. Have had Verizon and US Cellular they both were nothing compared to at&t. Go check it out your selves.

THANK YOU STEPHANIE!!!
During the difficulties of closing accounts after my father passed away, I came to AT&T to close down dad's account. Stephanie set me up to talk with corporate. I had some difficulties while on phone. I went back into store and Stephanie stayed on phone with me and gathered information and advocated for me and my situation during this lengthy conversation. Thank you for your kindness!

Oscar was very very nice! And really understood my issue and didn’t push me away like other stores in the Kennewick area I drove a extra 30 mins cause the manger inside the mall pretty much told me figure it out on my own, and the store on Columbia center blvd was never nice to me Oscar and his other peers are so welcoming and they gave me crazy deals for “Black Friday” STILL GOING ON UNTIL 12/05/19 go seeeee them!!!!!!!

Good friendly people and service great they are willing to help you out. I like the service I get more service and better service then I did with Verizon

Stephanie was super amazing!! She was able to get everything done within an hour!! And shipped my phones with zero issues! And I was super shocked at how low my bill is!!

It was great the sales associate was very kind and helped out and she knew her stuff not like some stores I was happy when I was there

Really loved the fast and informed service here! I talked with Herlinda on the phone the day before and she answered all my questions. I was able to upgrade to the best phone for my needs and it took only an hour to get back out the door.

Always takes forever to set up a document de but that’s how it is with all providers. Other than that very good service

WE are VERY happy with the service and knowledge of the Hermiston Oregon store. We will definitely go back in the future. It's REALLY nice NOT to have to drive 40 miles across the river to the Tri Cities for a store

Klizette was very knowledgeable and helpful in transferring our phone from a different provider to AT&T

These people moved heaven and earth to get my service working. One of their internet merchandisers lied to us and messed up the order. They worked on our account for over an hour.

Klizette and Becka are awesome!! Amazing customer service. Will be back in the future

The store manager was extremely nice and knowledgeable on Samsung products. I'm glad they're happy to help when I need it.

Joel was great got my girls to new Samsung s20 for $10!!! A month and a new s10 ultra this is my spot

The management and staff are always pleasant, courteous, and very knowledgeable with regards to their products. Always look forward to visiting their establishment.