Starbucks

Staff greeted you when you came in and were fast. The place was clean. My husband's coffee, my iced chai with oleato foam and our dog's pup cup were made perfectly.

Easily one of the best Starbucks in Northeast Ohio. The drive thru moves quickly, the drinks are made accurately, and the staff is nice. I've personally never had a bad experience here.

They are compassionate, and well versed in their products! I was having a rather rough day with my wife, we had a problem earlier that day that really stressed us, and couldn't think fast enough on what I wanted. Shout out to Katie at the till; she picked a great combo with the pistachio. The whole team is lovely, and hooked a very picky person onto the pistachio for as long as y'all have it. Plus, food was great!

Starbucks always makes us feel welcome, and comforted.

Post COVID update: The Clover machine no longer exists here..time to move on folks, nothing to see here :) [Look up the song: Missing written by Tracey Thorn, Ben Watt ]....
Original Review - There is a CLOVER machine here. If you have not tried the coffee from this machine, you are missing out. Service is great. Plenty of seating, parking can be difficult at times.

Great location. Close to Giant Eagle Market District and Cinemark XD theatre. So worth stopping in while running errands.
Nice patio area (was too cold on my visit).
Otherwise, another great Starbucks!

Wonderful place. Always has clean, warm and inviting atmosphere. I've spent plenty of hours here chatting with friends. Food is always warm and fresh, nothing ever expired. I've mobile ordered a few times here and I've had a drink or two be wrong, but I understand how busy fast food can be so it doesn't matter, I just drink it anyway! Your staff is very well trained and polite too. They always compliment me on my shirts. Amazing place and service.

We ordered the wrong thing and she could tell we were confused. It was completely our fault but she could tell just by our reactions what we needed. And she whipped it right up for us!

Out of every Starbucks I've ever visited, the Portage Crossing location is my absolute favorite. This is all props to a great staff. Regardless of who is taking my order, they always are cheerful and conversational. On top of that, everything is always delicious. Great job guys!

This location is a great representation of how Starbucks should be everywhere. The staff is very engaged, and they display their engagement very well with their customers. Over the past three mornings I visited this Starbucks while here on work. Each morning walking in, I was greeted by the staff with the very warm welcome to the restaurant. Rachel took my order each day this week with a polite and kind approach. you can tell she definitely enjoys assisting customers and making sure everyone has a great experience. I've seen the same behavior demonstrated by the rest of the staff as well. My order was always accurate and fresh. They also do a great job maintaining timely preparation. I strongly recommend anyone in the Cuyahoga Falls area to frequent this Starbucks whenever you can. I definitely will be returning to this location whenever I am back in the area.

Always outstanding service and very, very kind baristas. Food and drinks are really really good and they listen if you want to customize drinks very, very well! 10/10

This is my favorite Starbucks location. It's always quick and is also conveniently located on the way to my kids' preschool. Not to mention they have Kenny working there. He's the sweetest person I think I've ever met. My kids look forward to seeing him every time we stop. Keep up the awesome work!

I go every Friday morning before work as a treat to myself. There is always the same guy working and he is always so cheerful. My order has never been wrong and the wait is minimal. Worth it every week! 1

My favorite Starbucks in the area by far - my drinks are always made right and taste great. Also Kenny is THE sweetest, kindest most warm and wonderful person I have ever had an interaction with on this entire planet. Every morning he is a cheerful ray of sunshine and always makes my day when I stop by before work. I don't think there's anyone in the greater NE Ohio area that provides the kind of customer service that Kenny does. He honestly restores a little of my faith in humanity each time I see him. Thank you, Kenny! You are an amazing person and your wonderful kindness, upbeat energy and gorgeous happy smiles make my mornings a thousand times better. <3

I love this location. They are fast, efficient, and have a really hard working team. They are always smiling and laughing. And I love how friendly and lgbtq+ welcoming this specific location is.

I always order the same exact thing and this is the only Starbucks that does it RIGHT!!! ALSO KERRI IS THE SWEETEST AND I LOVE HER, SHE DESERVES A RAISE!!!!!! Thanks for being so awesome!!!!!!! I hope I spelled her name right lol!!!!!!!

I went through the drive-through Wednesday morning and the employee working there absolutely made my day. He was bubbly and wished me an amazing day calling me beautiful and gorgeous. It doesn't sound like much but I didn't know how much I needed to hear it. Thank you.

Awesome, amazing, humorous, fun-loving, and compassionate employees at this Starbucks. I didnt get the young man's name at 5a this morning, but his thoughtfulness rates higher than I can rate on this site. Thanks to each employee and store Manager for making my regular coffee excursion such a treat! Namaste.

This place is amazing. The staff is great. I really like the how they dictate how you use the bathroom by having one of those flush handles for light flushing or maximum flushing. They claim it is to benefit the environment. Granted, there is no water shortage in Ohio and the municipal water system of this Starbucks takes and dumps water from the same source. The water is cleaned before dumping and after taking...or so they say. But, at least I get the satisfaction of thinking I am helping the environment by peeing and using a 'light flush'. Using a little bit less of a renewable resource that can also be easily made in a labs really means a lot to a lumberjack like me, who specializes in cutting down healthy and non-bothersome trees, as I drive over ten miles to Starbucks in a 1970s pick-up truck.

Always delicious and the staff is so friendly! Sometimes the wait in line is long, but I feel like this location moves quicker than some other Starbucks drive throughs that I have visited.

Great baristas, always helpful and accurate. At peak times the drive thru line is confusing. Who goes next? Why did that car cut in line? But for the most part, drivers are thoughtful and considerate.