Grand Subaru Service Department

Great service. A bit on the busy side. Sometimes you end up waiting longer than you anticipate. Very informative with their findings. Pictures included. If you’re in a hurry make plans for transport. I’m ok with the wait.

Very clean place with coffee, water and snacks. Had to deal with a car problem that occurred at the beginning of a 3 week trip. Got some bad news on our 2012 Subaru, but the service department person gave an honest opinion about the future of our car, which was appreciated. People were very nice an accommodating here.

They are extremely nice and will show you how much it will cost and give you a breakdown. Prices seem good. I've been going to this service center for 4 years now.

Veronica is such a pro at what she does,when we got there she took care of my Wife and me very diligently everything went in a breeze. Service is always good,and best of all we got to see our dear friend Chris,the sales manager such a great person.
Like I said it's a pleasure getting our car's serviced there.

Our Subaru broke down on the expressway on the way to a friend's wedding in Schaumburg. We had the car towed to Grand Subaru and they loaned a newer Subaru while our car was being serviced. The next day Grand called with an estimate of the cost and completion date of the work, which proved to be very accurate. I was very happy with the service, the loaner vehicle and the result. This is a very good dealership and I would definately use them again if the need arises.

Quick in and out with the loaner. Car is in service and they are updating me daily on the status of the repair. We will see if issue will be resolved but it really seems they are trying their best!

Fast and friendly service. Social distance practices are apparent. Affordable services especially considering trained factory mechanics are working on your car. Would recommend!

God experience very clean waiting area. Willing to help in any reasonable way to please the customer. Al worked out well .wish price. Wa a little better.

The Customer care person Isaiah was very kind and explained everything I asked about...his kindness made the difference for me .

Fantastic Service, and great staff.

Quick and easy visit to the service department today. Everyone was pleasant to work with.

Awesome service! Very professional service department. Wouldn't go anywhere else.

Great dealer, fair, don’t over sell, service dept is prompt.

Good service and good people. Service plans are probably the most convenient and worthwhile investment for car maintenance.

I switched from Napleton Schaumburg to Grand Subaru. They always take care of me when I show up early. I highly recommend this 👌 place!

Great customer service

Ask for Joe in service. He’s the best!

Profesionals work here. Spare parts and Servis for Subaru.

Grand Subaru is just what their name says--Grand!

Service is fast and efficient . I won't go anywhere else.