Rack Room Shoes

I'm not a big fan of shopping. Especially shoe shopping. By the time I go shoe shopping, my shoes are worn out and hurting my feet. Needless to say, this means i'm irritable when I go shoe shopping. And the problem with shoe shopping is when you finally find something you like.You can't find it in your size. And this just makes it worse.

But when I was in your store yesterday, one of your associates asked if I could use some help. I told her what I was looking for, what my needs were, what colors i wanted, and Cassie took control of this frustrating situation. Within no time, she had spent minutes finding what had already raken me over a half hour to find. Honestly, had it not been for Cassie's help, i no doubt believe it would've taken me most of my day off to find a new pair of shoes. Thank you, Cassie, for recognizing when a customer needs (but is afraid to ask for) help

Nice clean store, well lit and easy to navigate. I found nice products at fair prices, as always, and was happy with my purchases. The staff also made a point of offering help and did a good job of cleaning surfaces between customers.

Got 3 pairs of shoes that I’ve really been wanting. $10 off coupon and buy one get one %50 off. I did very well and spent less than i thought I would.
Sales staff was super personable, helpful and friendly. Very happy.

Manager is fantastic, made sure my return went smoothly

I love seekers i can find them here and at a great price.

They had a lot of choices for the whole family and the bogo half off deal is great! j
Just check the fine print on which brand of shoes you get half off. Very busy for tax free weekend! Staff was still helping when asked.

This time we scored on the buy 1 get the other 50% sale. I and my boys have larger feet (wm sz 11, men sz 13 and 15) so of course I WISH there were larger sizes always. This time we found the big ones😁

Good place for sneakers and other foot wear. They usually run buy one get one half price. The place has a large enough selection and the employees are friendly. If they don't have what you are looking for in stock, they can order it and ship it free to your home. Now that is good service.

I went with my Family last Week to this great store located at Fort Myers Mall and we had a great experience there. The Attention and Care of Miguelina (Assistant Manager) and Lex was Amazing. They were very Professional with all of us and we all are very Satisfied and Happy with their care. Thanks a lot for the Great Service! Employees like Miguelina & Lex should be all the time there but I consider they must be Recognized for their hard Dedication and Care with the Customers. Thanks again, Have a Wonderful Merry Christmas as well! Sincerely, Yunior

As soon as I come to the store I’m always greeted. There’s always a fun atmosphere. I always come back. Two mangers there, Sam and Melissa always help me. They’re very accommodating, always smiling. Even though the store is busy they always find time to take care of me. I keep coming back because ofthem and of course the great selections. I’m definitely a lifetime customer.

Great quality sneakers for great prices.. Buy one get one half off is a great deal.. Staff is great and helpful whenever I need help (usually I don't) and the employees wipe down the the purchasing desk after each customer (which I appreciate).. Overall, great place to get shoes.. Not much else to say.

They had the best prices of any shoe place i went to looking for boots for work. Walked in looking for one pair Walked out with 4 pair of shoes.. customer service was great even though they were extremely busy!

Thank you so much Rack Room Shoes Edison Mall for donating so many wonderful tennis shoes for our students at Patriot Elementary! Diane and her team are wonderful each year to our students in need.

Excellent place! They have alot of shoes on the rack and I mean that literally! I found what I was looking for here and I definitely recommend this place if you need foot wear!

As soon as I walked in I was greeted by the cashier even a she was attending to other customers. I walked back & fourth thru the isles & the employee stocking noticed. She asked me if I was looking for something specific & said she would be happy to help if I needed it.

They just updated and I'm very impressed with the amount of athletic shoes they now carry. At BoGo half off u cant go wrong lol

Love it here if you have any left over money to some shoes that look cool for a low price here to come

Always a sale at this place! I'm a single mom and this is my go to place for my kids! Affordable, in style, and helpful employees!

Love this story
They ALWAYS have Buy 1 pair get the 2nd one half off. What women in her right mind doesn't love that!!!

Great deal on buy one get one. Bob's I got were so comfortable