Metro by T-Mobile

The Coventry Metro has the nicest people working there . Very helpful, no hurrying you along . I had an issue. It was almost closing time, and they were very patient with me to get the issue resolved. I'm very happy .

Great customer service, best experience with this gentleman , he met all my needs and more Don

Don very helpful and very friendly takes his time with his customers thanks to him I'll be going back

Great store always helpful Don is awesome always helping me out.

Nicole gave us a great experience while setting up my daughter's new phone to our plan. She even called in corporate and got our bill down to our original rate for being loyal customers! While we were waiting for them to update our account she put together her new case and protector. Sent us away with a fist bump and high five. Fast, friendly, and highly recommend!

I've been with metro PC's for a few years now and I've never had any issues with them. This particular store has my favorite employee that I've followed for years.. Nicole is the best! She knows what she's talking about and is always going above and beyond for all her customers!! I've had to wait for her before and noticed that she helped the other customer as she would help me. She's worth the wait!! Thanks Nicole for always helping me with all of my phone needs!!!

They knew what was wrong with the phone. I was happy to learn. The warranty did not expire. So, in 3 or 4 days. I will have the replacement. I only go to this store because of the service I receive. They are very knowledgeable.

Hands down my best experience with a cell service.

Switched 3 lines from AT&T, the whole process took less than 20 minutes thanks to Nicole.

Cell Service is great, price is fantastic, the customer service at this location was top notch, sales rep was pleasant, listened to our questions, and gave us the answers we needed!

3 lines, 20 minutes, cut our bill in half.

I've been a metro pcs customer for the better part of 10 years now and I have to say I love it. Now that T-Mobile has partnered up with metro it's even better. The service is fantastic, no dead zones( not that there ever really was), variety and quality of phones has expanded immensely. I get unlimited everything and pay $60 a month! with no contract and can leave whenever with no penalty and again the service and quality rivals any other phone company.
There is no bill that comes in the mail. On the day you are supposed to pay the bill you can stop by any pcs store and pay it or do it right on your phone through debit/credit card. Some of you might think it's a pain but I actually like the fact that you have to pay it on the due date or they suspend service till it's paid so you have no choice and no late fees if you happen to pay it the next day.

The Employee that helped me, Jaleeza, went above and beyond to fix my issues the day I was there! Even though the place was extremely busy, she was attentive and helped everyone! Deserve a raise and I 100% would come back and recommend people to come to her!

Samir helped both myself and my fiance immensely. He was quick to resolve a problem we had, and was patient and courteous throughout the entire process. He is very knowledgeable and I would highly recommend visiting this store all day, every day!!

Thank you Samir for everything you did for us! We will never forget how great you were with us. (I apologize in advance if I misspelt your name.)

Jaleeza Smith was so patient and helpful in fixing the issues with my phone. She is awesome and extremely knowledgeable and deserves triple of whatever she makes!

Nicole did a great job selling me new phones and saving me MONEY $40 DOLLARS PER LINE TOTAL. GREAT JOB. NO MORE VERISION.

I JUST left the Coventry store, Nicole took my payment and couldn't have been nicer, METRO PCS SHOULD BE PROUD TO HAVE AN EMPLOYEE LIKE HER ! I wish every business had an employee like her. THANKS Nicole.

Nicole was so knowledgeable and helpful. She really makes buying a new phone a quick and painless experience!!

Great customer service!!! Nicole was a huge help and had lots of patients with all my questions

ms smith was great! She got me my 80s music and helped with maps

They are great I have them and they are so helpful has other ones and not help at all

Nichole was super helpful and knowledgeable about about all my phone questions I deff will go back

Morteza outstanding customer service. Had a number questions patiently answered..