Petco

We came in today to purchase a dog toy. Walked past the fish tanks and was greeted by a very friendly associate named Alan. We ended up being educated on how to improve our fish tank at home and bought 2 new fish. Alan is professional, friendly, personable and an absolute wealth of knowledge. I've never had a better experience with an associate at a pet store then I did today and I hope his managment recognizes how beneficial he is to your team. At the end of our conversation Alan told us that today was his first day working at Petco. I was baffled, I would have thought he was the manager with his professionalism and expertise that he demonstrated. Alan you will be the reason we return to this petco, thanks for all your help and knowledge.

I returned a bag of dog food. I didn’t have my receipt but the cashier was courteous and told me pick another bag to exchange it. Was really impressed there was no hassle and I got the food my dog wanted!

Took my very difficult older dog to get groomed and nails trimmed. Normally a nail trim requires and exorcism and holy water but they got it done. I HIGHLY recommend them.

Today, I visited Petco for the first time. I picked out my items and placed my order online as they were running a promo for in-store pickup orders. I placed my order while shopping a nearby store and headed back to Petco about 15-20 minutes later. When I arrived, I notified one of the employees that I had placed an order and I was going to shop for some other items while I waited for my pickup order to be prepared. She told me that she was going to gather my items right away and it would be ready before I left. Within a few minutes, she and another employee prepared my order for pickup and it was ready to go.

While shopping, I came across some kitten food that was listed at a cheaper price on their website. I asked an employee about a price match and she promptly confirmed that they would honor it.

As I was checking out, one of the employees that prepared my pickup order recognized me and immediately started placing the appropriate items in my cart. Everyone was very friendly and helpful right from the start.

When I reached my vehicle and loaded my items, I checked my receipt for accuracy and realized that there was an error. It was a simple mistake, partially my fault. I brought my receipt back into the store, explained the mistake, and the cashier immediately recognized the error and corrected it. She apologized for the error, I apologized for creating the confusion, and the problem was resolved.

My experience at this location was exceptional. The store was well kept, the employees were super friendly/helpful, and I will definitely be a repeat customer.

Thanks for an awesome experience!

First time coming in for my girls' nail trim and buff. It was quick coming in and out. No appointment is necessary. Thank y'all 😊

I am new to the area and I have a curly haired mini schnauzer puppy. They offered a styling suggestion and will tweak the cut as we go. They also have a great discount program, so the groom was really affordable. I'm back for a third groom and my baby looks so cute! Thank you for helping me find the perfect cut for her!

My family recently adopted a dog from a local foster home and we wanted to get training right away to make sure that we were doing what was best for our new family member. So we looked around at various classes and decided on the Petco classes. We attended a 6 week class with our dog and it was great. The classes are kept small, the trainer, Jack, is amazing! He was so patient with our attention lacking pup. Jack gave us so many helpful tips, was very patient with us, and then gave us appropriate homework that was doable. Roscoe, our dog, learned so much and while we still have things to work on, I had a great time and would HIGHLY recommend the classes here. If you can get Jack for your classes then do it! He is a natural with animals.

Due to the classes, we also began taking Roscoe to their grooming area. The groomers are patient there and welcoming. He was nervous the first time but they helped ease his worries and the next time he went back he was much more at ease. Chelsea is great with Roscoe and we appreciate all her efforts to keep him handsome.

Love this petco, always have such nice employees and helpful.

Kelly Ann for one is very knowledgeable and knows about slot of the different fish and cats dogs reptiles and Petco prices are less than Pet Smart . Live aquarium plants living in aquariums are here when not found else where .

Very clean and well organized aquatic area. Nice variety of freshwater specimens including micro shrimp, both tanks and inhabitants well maintained. Has nice saltwater selection as well. Really great membership benefits.

Best haircut he’s had. He’s a nine month old mini schnauzer.

The staff was very courteous very helpful gave me a lot of information on what I needed for my personal pet I would definitely recommend or send someone to the store for help with their pet or things that they might need for their pet they've got everything

Friendly,
Knowledgeable and remembered to ask for
My phone number to check membership.

Found exactly what we were looking for, and had a great experience with the helpful staff. They amswered questions to the best of their knowledge and it was a pleasant shopping experience for our Labradoodle, Molly. Thanks guys!

Great deals. Very helpful people and polite.

They do a good job they say my dog does real good.i like amber they all nice and it's a relief to know my time is safe thank you pet.co

Petco is a great place to go for all your pet needs.👍 I go for my miniature poodle, and aquarium needs. I get goldfish, guppies, and aquarium plants. It's hard to leave this store because of my LOVE for FISH.❤❤
If I could I'd buy every fish they have.😂😂

I enjoy the variety of freshwater fish they have. The pets for adoption are living in clean cages and are safe from unwanted attention yet accessible. Great stock and selection of pet supplies. Helpful and friendly staff.

Had the items I needed. Fast and courteous check out

Not only did Autumn do a great job with Jaxie but both she and another employee went out of their way to make things comfortable for for him and me.