CIV Plus - Vape • Cannabis • Nootropics

I had an awesome experience shopping at central iowa vapors West on Merle Hay rd in Urbandale, IA. Teri was very knowledgeable about the products she has and answered all of my questions. I purchased the Vaporesso XROS PRO and love the vape. It has all sorts of new features. Thank you, Teri for all your help.

Stopped in tonight because I broke my tank called up to verify if they had the replacement glass. A very nice lady answered and said yes we do came up after work and said hey I am here to get replacement glass for my tank Tina j. was very helpful. Help me clean out the broken glass out of the seals and put the replacement glass in for me. Wonderful customer service. She did an outstanding job. Unfortunately. Did not have the coil I was looking for but she found one that would work for my needs Tina j. did an amazing job extremely knowledgeable and fun to chat with definitely put customer first kind of mentality very rare to come by

definitely will be back to location

Do yourself a favor and go to the Merle Hay Rd location. The staff is awesome especially Teri. She is always all smiles and extremely helpful. Every single time I go in, she there to greet me and is very knowledgeable on the products to help make the most out of my purchases. Cannot recommend the store and Teri highly enough.

Been going here for so many years!! Friendly staff and Terri, the newest manager, is the best employee they have had!! Very knowledgeable about all the products. She has trained all the new staff to love their job as much as she does :) Thank you Terri for always putting a smile on my face when I come there!

Great store for people who don't always know what their looking for. Staff member Teri is always their to help me find new flavors and has great knowledge on everything in the store. She is always ready to answer questions or just have a good chat. Love all the work you do Teri

Merle Hay CIV is the only shop I ever go, & have been since moving to Beaverdale 4 yrs ago. Staff is always friendly & helpful, they have a huge selection of products. Teri is such a wonderful manager! She is so upbeat & personable, remembers your name, your favorite juice, always welcoming.. just an all around lovely person!

This has been and always will be my go to place! Teri has wonderful recommendations and has never steered me wrong. Tina is just an absolute delight and very knowledgeable as well. Everyone there is honestly wonderful! Y'all are the best!

As someone who works in customer service, this is where I like to go. Friendly staff that will give you insight and information about their products. I’ve never felt like a customer here. I always feel like a welcomed guest.
Tina really helped me today and will be returning because of them.

Central Iowa Vapors is a GREAT place to visit and shop!!! The staff is so friendly and knowledgeable. Teri (store manager) helped us pick out just what we were looking for. Thanks CIV for the AMAZING products and your wealth of knowledge!!! We will definitely be back to purchase more vape products! 😚💨

Spoke with Teri, the manager of the Merle Hay CIV, she was super helpful and knowledgeable about the different products. I went in looking for shroom products, and she was able to assist me and help me pick the right product for what I was looking for. There's many different delta 9/cbd/hemp/shrooms products, and she helped break it all down. Such a positive, pleasant experience. Will definitely be back!

The crew at the Merle hay location is awesome definitely like to shine light on Teri as well she awesome! Always super helpful and friendly. Never a dull moment stoping in to grab some stuff! Best vape shop around town!

I’ve been going to CIV for many years now, I started going to this somewhat recently because it’s close to my work. The staff here is always helpful and friendly! Teri has great customer service and a lot of knowledge of the products, I appreciate her help a lot! Really enjoying my new vape that she recommended.

I was here a few weeks ago and honestly had no intention of buying any products. I had a YoCan product catch my eye & Teri helped me figure out the best option for what I already had; but also helped me trouble-shoot it when it became inactive (due to me having the coil on too tight). I love this location & appreciate Teri’s extra attention to details, especially small ones, like that - Thank you, again!!

TinaJ did an excellent job helping me today. She was very attentive and extra nice to my daughter, offering her a sucker and a sticker! Very great customer service!

Great place for your vape connoisseur, plenty of selection and helpful staff, and they actively ask questions to right size the product that they sell to you. Have never walked in feeling pressured to buy, and it feels more like a service than a store. Teri is ESPECIALLY good, lucky to have her there

I love going in here because Teri knocks it out of the park every single time. She puts me at ease, and is always so friendly. She knows her stuff! Highly recommend!

Teri and all the others do their best to make everyone feel included and welcomed at CIV.

Very kind and gracious customer service skills. Plus Teri always remembers my name! Such a welcoming staff

Always a great experience when I go in there. Was in today Jan 14th 2024, was helped by Tina J. and Levi C. They helped me figure out what I needed and got me set up with what I was looking for! I’ve never had any issues and if you don’t know they are always willing to help you!!!

Stopped by after a recommendation from my parents, who have been going for years, and was not disappointed. Tina was an amazing help in walking me through some juices and just carrying a conversation as I'm relatively new to the experience. We also all agreed that the juice I had, Skwezed Watermelon Ice, is something that we'd like to see carried in the future. She also got me hooked on 2 flavors. One she personally recomended, Frusion Clementine Citrus Mango and Juicehead Fruity Cream. I will definitely be returning in the future.

I love it when Teri is working she is always a great source of knowledge and hasn't let me down when trying to find the best juice for my liking!