The UPS Store

Garrett the store associate is a prime example of the ideal employee. His expertise was impressive and his friendliness and good energy ensured I left with a smile. I want to do everything I can to make sure Garrett gets the recognition he deserves!

I take my amazon returns there when needed and have always been in and out real fast. Im sure experiences may vary but mine has been 5 stars.

I LOVE this shipping place. They return, I think, literally to any place through any carrier. Just bring in a box and photo of return code and they'll take care of the rest.
I haven't caught his name, but he's there basically every time, including just now this morning, but he is the best employee, not just out of this store, like anywhere. Always super helpful and knows exactly what to do, never frantic or dismissive, nothing, he's the best! Hope you read this man, you're amazing.

Every employee I have worked with here has always been cheerful and very helpful. I love going to this store!

Bri was amazingly helpful!! She knew her stuff and was really sweet. THANK YOU BRI!!

I had to ship a large box for the holidays and this place was super helpful. There was a line when I arrived, but the team behind the counter absolutely flew through it. They were super fast, friendly, and helpful! The store was very clean as well, which was impressive considering the amount of traffic they are getting right now.

Bri & Kelsey both went above and beyond to help me with my auction shipping needs. Both were very kind and had great communication throughout. Thanks so much.

So thankful to the employee who was not only friendly, but also gave me the helpful tip to hang onto the receipt she gave me as it was the only proof of returning Spectrum Charter's equipment.
Charter tried to claim I only turned in one dvr box and that they could see 2 were still active in our house, which was impossible since I'd turned in all 3.... Extremely thankful to UPS I had the proof I needed! The UPS store could have just done their job and shipped it, but went the extra mile and really helped me.

The employees are always friendly and helpful. I have seen and also shipped/returned some crazy stuff and they are always happy to help. Awesome customer service!

This is the single best UPS store I’ve been to, they always go above and beyond to figure out any issues. Actually a joy to go here.

The girl (couldn't get her name ) too busy)that worked Thursday morning at 8 am 10/19/22 should be recognized verbal written and monetary she in one word is Superlative!!!

The staff is always super friendly! They making shipping easy. We had an unusual return and they handled it with ease.

I recently visited GH during the Coast Guard Festival. As part of my trip I was going to ship a lot of childhood memories out to California. The package ended up being 85 pds. I communicated the fact that this package contained items that were priceless to me (but otherwise worthless). They packed the box inside of another box with insulation to protect the package even further. It arrived perfectly in California. Thank you!

Extremely professional and proficient group of people running this store. I would recommend them to anyone with shipping/printing needs in the greater Grand Haven area! The store manager Bri is especially helpful!

High five for a great staff. This is a locally owned and operated facility that deals with UPS but is NOT corporate run. Problems with drivers should be reported to corporate and not reflected upon local owner operators.

Efficient service, and delivers on time.

I ship all my packages here. Simple and easy and the staff is fantastic!

Great place to go for any shipping needs! Bri is super helpful and the entire place is well organized and spotless!

Was in and out in 10 seconds. The woman who helped me was very friendly and the place was clean. 5 stars!

Efficient and great customer service.