Bluemercury

I was at the store to buy a gift for my girlfriend and I was very well assisted by Andrea. She helped me choose a body cream and perfume j Malone. It helped me a lot the fact that she and Elsa speak Portuguese and Spanish. I highly recommend this store !

I visited this store yesterday evening and was greeted by the friendliest and most helpful consultant I've ever met during my many visits at Blue Mercury. I frequent various locations often and really hadn't been back to this location due to lack of professionalism a couple of years (I made an appointment for a makeover and it was cancelled by the store at the last minute and I wasn't notified until after I had gotten there.). I'm happy to say Traci is the reason I will be back often! Her suggestions about products were on point and her personality was very inviting.

Zhila gives the BEST facials! I have been to many places and she is by far the best. She has a good amount of experience and really knows what she is doing. I have gotten facials from her for a few months now and my skin looks amazing ! My mother and sister got facials done by her when they are in town as well! I highly recommend her !

The Renovation has truly transformed this location! It is THE destination Blue Mercury. The staff is extremely knowledgeable.
Markie is one of the best makeup artist I've come across in years!
I was one of six National Training Directors for the top American cosmetic company. Suffice to say, within the first 30 seconds I know if the individual is versed on the products AND more importantly which products will best meet your needs.

Ruben was very friendly and very accommodating. Whatever I needed he was willing to adjust and happily cooperate! He kept up communication and was very open to scheduling. Ruben‘s attitude was not only very personable energetic and lively but he was also professional and heartfelt. I would recommend Ruben to any and everyone and to top all of that off everyone loved my make up and asked who did it! I am very well pleased and I will be going back to him! Thanks Ruben!! I would like to also add that the entire staff was very friendly and if I had any problems such as oily skin they recommended the right product that I absolutely adore now thank you!

Traci was phenomenal and friendly! I had a quick makeup session and got great recommendations for perfectly matched foundation, concealer and contour.

Great service from the aesthetician Zhila, she extracts all the gunk out of my skin which is a lot of work due to my severe breakout. Definitely will go back!

GREAT facial and spa at wildwood!

Great service :)

A small shop, with outsized customer service. Walk in, and you might as well be the only person in their universe. Highly personalized attention. Great customer service, and nothing seems forced or fake.

The employees here have no idea how to ring items and handle returns. There seems to not be a manager ever who can help. Easier just to buy elsewhere.

I am a big of fan of Bluemercury and purchase all my beauty products here. The last two visits to the Wildwood locations have been quite bitter. I always get samples prior to buying a product as they are usually over $100. I switch moisturizers after every container i finish, to refresh my routine. The last two sales individuals at this locations have giving me pea size samples and looked at me like i am a beggar for samples. (My last trip here I purchased a skinsuiticals mask, veil makeup setter and Brazil serum $286 total and asked for a moisturizer sample, chantecaille) I spent over $5k last year at Bluemercury. With the type of service these last two sales people are providing it is best to go to the Bethesda Lane location or buy online.

In addition, they have a security guard at this location and she came out a minute after I was looking around. I felt as though I was being followed. I have brown skin and this is not new to me, but after spending so much money at their store I am sickly surprised.

Was not greeted by anyone when I walked in. While I was looking, a lady approached me. She was unfriendly, abrupt, and ultimately unhelpful. I had no idea what I was looking for and she refused to give me any real information other than making me feel bad about my lack of skincare knowledge - most of our interaction involved her staring at me. I thought she was supposed to be the one talking and helping me? Looked around and found some things I may have purchased but decided not to after being given such terrible service.

Absolutely terrible customer service here. Don't waste your time or money at this location. I have been to this location twice now and the experience was terrible both times, even though it was different staff. There are plenty of other places to get beauty products in this area. Skip this one.