T-Mobile Authorized Retailer

One of the standout features of this store is undoubtedly the incredible staff, and in particular, the manager, Seth. Let me tell you, Seth is an absolute gem! His professionalism, knowledge, and dedication to providing top-notch customer service are truly commendable. He went above and beyond to assist me with all of my questions and concerns, making sure I left the store with a smile on my face.

Seth's expertise and patience in explaining the various T-Mobile plans and options were greatly appreciated. He took the time to understand my specific needs and tailored a plan that suited me perfectly, all while ensuring I got the best value for my money. His attention to detail and willingness to go the extra mile truly set him apart.

The store itself is well-organized and clean.

Had a good experience with this store, honestly. Amanda was the nicest worker and I can tell she's ACTUALLY serious about her job. Nice environment too, I could honestly stop there anytime I get crumbl!

The staff was so great at this store Amanda helped me pick a phone nd plan would so tell anyone to go to this store over others

I had a wonderful experience today at the Monaca PA T-Mobile. The assistant manager Seth was very helpful he solved an issue with my phone in no time at while others were unable.. my phone was starting and restarting straight out-of-the-box, I did not have to go through the hassle of sending it back. He is very courteous and made me feel welcome. I would highly recommend this..

Spencer impressed me so much had to put two reviews on both my Google accounts

Spencer's amazing. Thank you so much

Very knowledgeable and patient workers. Made picking a new phone out much less stressful than we thought and they were more than willing to help us weigh our options and understand the costs on our bill. They were not pushy and very helpful . Would highly recommend this t mobile and their services .

I went to the Monaca T Mobile store to switch from Verizon. Ralph was very helpful and patient. He answered all of my questions during the hours long process to switch carriers. I can now use my phone at my house, which I couldn't do previously with Verizon. Thank you T Mobile and Ralph.

Steve was wonderful in helping us with our new phones and getting everything set up for us.

Love the vibe in this store, always good music playing and staff is always friendly and helpful. The store manager ralph is awesome!!!! Very knowledgeable and a handsome fella. Saved me tons of money from Verizon. To whoever his boss is I hope you see this because he deserves a raise!!!!!!!!!!!!!!!

Morgan at the Wagner store in Monaca was EXTREMELY helpful and detail oriented in explaining the services. She also told us about the different promotion and resources to be able to make our switch to T-mobile. If you are frustrated and want to stop over paying for your service, I highly recommend you speak with Morgan. She is absolutely sweet, knowledgeable, and phenomenal!!!

I had a good experience thus last time I was there. James was knowledgeable and very friendly. Other times I have gone here were fine too. Clean store.

Steve and seth was amazing very knowledgeable very helpful I definitely recommend going to talk to them

Justin was great! He quickly helped me with a sprint iphone upgrade and was very friendly throughout the process. The store was very clean too.

Hi my name is Aaron and I became a customer of T-Mobile today thanks to customer service provided. The phone that I wanted has to be shipped to taking 2-5 days but Kyle an employee of the Wagner rd Monaca T-Mobile was able to activate me with service with his knowledgeable mind and way’s. That being said I got active service starting in store!🙂 thank you Kyle 👍

Seth took care of me and I couldn't be happier with the service and phone.

Steven was vety helpful and knowledgeable im definitely going to go back great service

I drove 3 hours to see Ralph to transfer from VZW to T-Mobile! I met Ralph at PGH Mills where he was filling in and a friend had went in to see what they could do for him as far as his t-mobile plan. Ralph told me what was possible and pretty much convinced me to make switch based on price and other stuff (like stuff i didnt use, etc.). I sat on it for a few weeks and tested out other t-mobile phones in my area that were borrowed by friends. Tonight, I drove 3 hours to make the switch. Needless to say I'm very happy with my decision. Ralph and the staff at that store are excellent. I was in and out in a timely manner and treated with the utmost respect. I will recommend T-Mobile to anyone after this experience.

Stopped in for an annoying issue I was having with my phone for the longest time. I worked with Tyler and he fixed my issue in minutes! Great service and really knowledgeable.

Mr. Ralph
In Monaca has helped me tremendously. I cannot say enough about him. I am hard of eating and he was so patient with me. His personality is the best u have known. You have a cherished employee .