Austin Masters at Computers Repair

Had the SSD replaced on an old MacBook Pro and a battery service done on a slightly newer one. Was quoted a fair price and a reasonable timeline only to get an even better deal and the work done in half the time expected. Great experience with the staff and the quality of their work.

Had my iMac crash just before I went on vacation. They were able to make the repairs while I was gone. When I got back, I was able to pick up the computer, head to the office and get back to it like nothing had happened. They did a great job

Knowledgeable staff able to fix multiple issues with my MacBook. Great feed back with keeping me up to date on issues. Used them for years. Recommend them for sure.

I was in a total panic when I woke up to a black screen that would not activate. I thought I may have lost everything. I went on line and saw good reviews for Austin MAC repair and called and they were great from the get go. I ended up getting lost and Jim guided me there and was waiting outside to flag me down. It turned out to be a video card problem and this desk topic was old and I was in the market for a new one. Jose diagnosed the problem and called me quickly. He assured me that my hard drive was in tact and was a really good one. So he transferred all of my data to an external drive and saved the day for me. I did not lose anything. I picked up the drive the next morning and all is well. The personal service and fair pricing made this a very positive experience on every level. I highly recommend Austin Mac Repair.

Great service. The hard drive on my laptop died and I needed to replace it. I was able to get 3 out of the 4 screws holding the hard drive out by myself, but the last screw was too badly stripped for me to remove myself. I took the laptop to these guys, and they removed the bad screw and replaced the bad drive with the new one for me (I provided the new drive). Very fast and great service

These guys rock! I drove all the way from New Braunfels to have my computer fixed here. Jose was very forthcoming about price expectations and exactly what he was going to do to make my computer run more efficiently. I had my laptop back in less than 24 hours. Super fast! If you live in the Austin area and need any help with your Mac products you absolutely need to go here! They are awesome and worth every penny.

Some of the reviews on here seem more to be about people that are spoiled with retail pricing. What I mean is; if you want to spend top dollar for new equipment, go do that. Don't expect a repair shop to give you NEW retail products at a discount just because it's local.

I had my Mac diagnosed and they helped me two straight days in a row and even gave me a deal on a new computer.

Please don't pick on small local businesses. Is any business perfect? No. And, if you're any type of intelligent person you'd know that the bigger the business the less they have to lose if you leave a review with a bad attitude. But when you do that to small local business, you can kill it. Try to help them improve, not slander.

I recommend them. They are easy to work with and will shoot you straight.

Had a serious issue after updating macOS to Big Sur. They were able to quickly diagnose the issue and offer options for repair within 24 hour. Extremely professional and fast in their service and I’m elated that I was able to get my laptop repaired and running better than before. The team were a joy to work with to get my beloved MBP back to fighting shape!

Great experience once again. Their team always goes above and beyond, testing and verifying and troubleshooting the reported problem. Showed up at 8:30am this morning and got my wife’s air book back at 10:30am just in time for her first video counseling call of the day. Super helpful, super understanding, super inexpensive. I walked away with a great deal of peace of mind. Thanks Austin Mac Repair!!!

They did a great job. Quick + honest. Apple repair wanted $130 to replace the battery. However Austin Mac repair ran the diagnostic and discovered it was only the charger that needed to be replaced. Thank you!

Within 6 hours I obtained a complete fix of my water damaged MacBook Air. I was thinking the MacBook was not salvageable, however Austin MAC Repair was able to clean and replace some parts to bring my MAC back to life. Very fast and efficient service. Happy I called them to take care of my MAC.

The Mac desktop for our church office was incredibly slow and not able to keep up with the demands of day to day office work. Jose at Austin Mac Repair determined that the hard drive was to blame. I have no qualms with the work that was done as I write this review on that same desktop! Everyone here at the office is also very pleased with its newfound speed! We will definitely be taking/trusting our other Mac devices to Austin Mac Repair LLC!

Thank you!

My 8 year Mac had the black screen of death over the weekend. I took it in Monday right after they opened; they called me back before noon explained the problem and resolution. I was able to get it back Thursday morning; I could have got it Wednesday but I worked that day. The price was reasonable. They also took my backup drive and loaded it. When I came in to pick up they booted up the computer and went over everything with me ensuring every thing was in working order. Very pleased with the results; hope to have it another few years. Thank you Jose, Brandon and Brandon.

We took our Lenovo to them, even though they are a Mac repair location they were more than willing to look at it and diagnose the issue. They told us we needed to replace the hard drive. Had it back within a day or two and my computer is running like brand new! Very friendly and helpful! Highly recommend

I dropped my laptop off at the store, late afternoon on 9-10-2012 for repair. They replaced the hard drive and add some memory. They called me on 9-11-2012 around 1 pm to say that the work was completed and it was ready to go! UNBELIEVABLE, LESS THAN 24 HOURS. I have waited longer for some places to return my call. I picked it up around 2:30 took it home to check it out. Everything worked perfect! Price was right, turn around time was really fast, and they were friendly. What more could you ask for?

I was afraid that I'd lost my life's work when my old HD crashed. After calling several data repair companies that seemed to lack any skill, concern, or compassion, I called these guys on a whim. Not only were they 1/2 the price of all the others, but they took a same day appointment, fixed my issue in under 4 days, and were extremely kind/caring. I highly recommend them for data recovery and computer repair.

When your work horse laptop quits on you and you need help immediately, this is the place to go. Within two hours I had a new hard drive installed, and after myself back- imaging the drive with Carbon Copy Cloner I was back up and running after another 2 hours. Very fast service and competent and friendly people. I will recommend AMR to others in particular when you need help NOW.

MacBook Air battery was dying for weeks (months) and Apple had a 2-4 week turnaround time just to replace it. I found the shop online, gave them a call, they checked their inventory while I was on the phone to confirm they had a battery in stock and I had same day turnaround. And my MacBook was clean and sanitized when I picked it up- bonus!

I waited a few weeks to before writing this review to make sure the work was done well. The hard drive on my MacBook failed and they were able to dupe and replace it within a day. The work was flawless. Thank you Jose!

Rocky at Austin Mac Repair is an amazing person. He replaced my Mac with a better Mac and transferred all data to perfect satisfaction. Rocky is very patient, a good listener, and someone I now trust completely. Excellent work, excellent experience.