AutoZone Auto Parts

Amazing customer service and they had the part that I needed. I was literally in and out within 5 minutes. Plenty of parking and easy to get to location.

I needed a new battery for our 2018 Subaru Forester. I called Store #3492 in Charlotte Hall , Md. on a Wednesday night. Ryan answered my call let me know what batteries were available and suggested a couple. The next day I went there to buy it and have it installed. Jaydon W. was the employee I dealt with, he was polite and professional plus had it installed and me out of there quick. Thanks.

Had an unexpected visit to Auto Zone on Sunday Oct 29 in Charlotte Hall. Was greeted by a very nice, friendly, eager to assist young man by the name of Jaydon. I was thoroughly impressed by his knowledge, patience, professionalism, and understanding of my concern. Once I realized I actually bought my battery from advance auto parts and not auto zone, meeting Jaydon truly made me feel I was in the right place at the right time. Jaydon, you are appreciated!!! I hope your manager realizes that!!! I sure do!!

They had my battery in stock ,and were able to install it for free ! 😁
Good job guys.

Amy H was absolutely a god send!! She helped change the bulb on my Audi A4 which was difficult because there was literally no hand room to get it in. But she made it happen. She is definitely needs 10 ⭐ not 5.

Great service! A team of 2 changed my battery out, and I didn't have to wait, at all!

The 2 employees at the Charlotte Hall store was absolutely the most helpful, polite, people I have ever met. The two together made sure that I was 100 percent taken care of, and that all of my needs were met. Bill called another store to find the seat cover I wanted, and asked them to bring it to his store location, and Amy was extremely helpful as well, when I returned the following day, the other store failed to bring it to the store, so Amy immediately called to see why it had not been delivered, and the delivery person never picked it up at the other store, so Amy explained it to me, and offered to go pick it up for me with her own vehicle, on her own time. These 2 employees Bill, and Amy are what wonderful customer service feels like. They both went over, and beyond to make sure I was happy, and made sure my seat cover made it to their store in Charlotte Hall, md. I thank them both, if there were 100 stars to give, they would well deserve them all. There should be a lot more people just like them, because it would make shopping more enjoyable. Thank Bill, and Amy. Extremely pleased customer Genevra Viens ( Genny )

They were nice and are always willing to help, very rarely do they not have what I need and then they can always get it the same day or next . Great group of people at the Charlotte Hall store.

Very nice, knowledgeable, and professional ladies running this store! They are on point and awesome. Thank you, Alyssa, for assisting me!

I'm not a mechanic by trade, but enjoy performing what maintenance I can do on my vehicles. The staff at AutoZone is always helpful, I would recommend you express your needs to the staff, they can assist at any level.

Great customer service !! Always very helpful. I had an issue with an online order that could not be directly replaced but they found a solution. This makes me feel way more comfortable ordering from Auto Zone online for sure.

Always good experience, friendly and efficient staff. My "go to" parts store.

Roger was very helpful and patient! He made sure I received the promotional sale…

Had the headlight bulbs i needed. Place is great. Entire staff is very helpful at this location.

Blake went above and beyond in helping make sure I got the correct O2 sensor, all the while helping me learn about how my vehicle works. Fantastic guy.

Very clean store and they carry a lot of specialty OEM products. Shelves are always stocked full and staff is helpful

Very nice and helpful.

I always have a great time coming to this store. The staff are joyful and helpful. They always carry what I need. If I need something special, they always find out when and where I can get it.

Great service, friendly staff, and useful loaner tools

Employee helped us find the correct part by going to our car and evaluating the issue, and even allowed us to open a fuse to ensure it was the correct one prior to sale. Very helpful.