Best Buy

The Best Buy in Norwalk, CT, consistently delivers an exceptional shopping experience with its wide range of electronics and attentive customer service. The store layout is well-organized, making it easy to find what you're looking for, from the latest gadgets to home appliances. The staff here deserves a special mention for their knowledge and willingness to help; they genuinely seem to go the extra mile to ensure customer satisfaction. Whether you're a tech enthusiast or just in need of a quick purchase, this Best Buy makes each visit smooth and hassle-free.

My experience was great! The employees were plentiful & very helpful. I'm just hoping it's not too late. Because the store wasn't very busy. And I know that a lot of people are lazy, and only buy online. The problem I have with that, is brick & mortar businesses will close. And people still need jobs to support themselves. Especially our young people just starting out.

Good Customer Service, although some of them have no idea about what they are doing.

No problems at all for me. Both kids who helped me need a tip jar. Excellent.

It is a good store with many electronics

The staff is very friendly and the store has electronic products with a very good warranty. 😎

My experience was great! The staff was very nice. I bought a Lenovo laptop.

Best Buy has been great and we've had a totaltech membership for about 2 years now and our LG Fridge we bought 19 months ago under total tech broke last night, ruining most of our goods. I contacted best buy, they scheduled a technician visit within the following week and now we will have a repaired fridge, no hassle, covered under our best buy plan.

PS The compressor broke in our LG Fridge. LG knows that their compressors have a problem and numerous customers have reviewed them poorly, but they haven't done anything to address it. I took a gamble on one of their French door fridges because the price was right and there were enough positive reviews that I felt okay with the purchase. The compressor broke 7 months after the warranty expired. Coincidence??? I don't know, but I don't think I'll be buying an LG Fridge after this one until they fix that ongoing problem. Seriously! This shouldn't be a reflection on best buy, but unfortunately Best Buy is contracted with them so I'm hoping they ditch LG for a better quality fridge brand. Just being honest.

Purchased a headphone easy parking,very nice and knowledgeable sales person.

Easy Order online & Fast Pick-up

Excellent help they had what I was looking for plus mo

Lisa Stasaitis helped me exchange my new stove! Very happy she was helpful and kept me updated. The new stove delivered is perfect!

Michael in the TV department was so helpful and friendly! Thanks for giving us advice and confidence in our purchase, the Samsung Freestyle Projector is perfect!

Very nice store and staff!

My computer was exposed to a screaming pfishing scam claiming it would “fix damage” that had been inserted by a virus. I followed the steps to fix the supposed damage, until, just in time, I realized the “helper” was actually a scam fake, but was afraid they had planted malware. Went to BestBuy Norwalk, where Alex at geek squad checked it out and found no bad programs had been inserted. Great job thank you Alex. Gail D

This is my local Best Buy and I frequently visit here. It's a pretty large store and generally speaking is pretty neat and organized. The employees are always helpful and professional. The store has a solid inventory but they don't always have everything that I see on the official Best Buy website which is understandable. It can be disappointing at times to go and find out they don't have exactly what I am looking for. On the bright side, I know I can find something comparable. It is good to be able to the store to pick something up rather than waiting for it to be shipped to me especially when I need a item right away. I do like the fact I can find and buy some refurbished items at a relatively good prices. Overall all a solid store and good for picking up an item quickly that you ordered online. Giving this Best Buy five out of five stars and would recommend to anyone or for anyone who is in the area and can't wait for an item to be shipped to you.

Update: I just purchased a new TV from this Best Buy location and had a great experience. Laphanso, the employee who helped me through the process, was very knowledgeable and was able to answer all my questions. He was able to help me find the right wall mount for the TV as well.

Update 2: I just bought a Google Nest Doorbell (Battery) from this best buy and I am very happy with my purchase. It was the same price as it is on Amazon. They do Amazon price matching as long as it the item sells and ships from Amazon and is the exact item. The employee, Carter, was friendly and very knowledgeable. I really appreciate the help

Helpful staff, large selection and lots of items in stock.

Denis was super kind and knowledgeable about the MacBooks. We were impressed that he’s a polyglot and easily accommodated my family by speaking Spanish. Very genuine and a stand-up associate!

Greek Squad was a Customers Friendly Services Approach Environment with professional service render.

I needed a. Specific Mac Book Pro to replace one that was damaged. The MacBook was in stock and the staff recommended I sign up to be a Best Buy Technology member. The membership is normally $250 but was available that day for $200. With the membership I saved an additional $120 on the MacBook making the Technology membership effectively $80.