E&H Ace Hardware

After having a return rejected at parma location because of no paper receipt the worker here found my receipt using my rewards card and returned my new and unopened product without any trouble. Great location and will back you with great customer service!! Shop this location when you can!!

I like this place for the guys that help u find the thing u need in a flash, whether it be some random screw or whatever. The bigger box stores r a little cheaper but having knowledgeable staff readily available is worth a lot too.

I came in right before they closed for a pick up. They took their time and were very nice.

Excellent service for your hardware and outdoor needs.

Extremely kind, knowledgeable, and helpful staff! Don’t listen to the negative reviews. Best place around 😊

Larger Ace store than most in the area. Lots of DIY items, tools & nuts/bolts, and household/yard items. Employees are super helpful and ready to assist. Store has a small but full gift/oddity section. I always make sure to check out fun & interesting items every time I shop here. Oh, sign up for Ace rewards and earn $$$ to spend later, just received a $5 off coupon (spend at least $5) can't beat free $$$!

Plenty of help on hand to assist you with anything you need. The manager, Michael, was very helpful too. It was nice to see him working hard while the store was very busy. I was impressed that he took the time to help/train his employees, showing them things that make them better instead of leaving that to the other employees. Seems like it would be a good place to work.

Damien was great, good customer service skills. Perfect example of a hardworking person. Very respectful !

The best hardware store anywhere in The Land. The people are the kindest and most helpful you will experience. They take care of you fast on the phone or in store. The store carries better quality items than the big box stores, with barely any price difference. They carry great seasonal merchandise. The store is clean and bright. They also have all of the hardware bits you cannot find elsewhere, brass pipe, screws, etc. Support your local business versus the corporate warehouses!

Always friendly staff. Small selection, but nice to have for convenience

Went in to get some help with some rubber washers. I had two people digging through shelves in an instant .These guys both knew their job very well. I showed them some scraps of rubber and the one guy says
D 1 delta pack, here you go. Awesome customer service. Now compare this to home depot where there is one person working the whole place.
Very nice hardware store. Thanks fellows

Always excellent service there

Couple of the more aged employees can be have the personality of 20 grit sandpaper but even they do thier best to help you, they are store employees not comedians. This place is stocked with odd items you cant find at your average Hardware store (this includes other Ace hardwares) around the area, like V-belts, pulleys, shaft retention collars and brass bushings which is super helpful. With this stock I have been able to repair so many items at a fraction of the price to replace it. This specific location is quickly becoming my favorite store.

Friendly staff. Good products. Prices are ok. Big selection of parts and supplies. Like a regular old time hardware store, but larger. Good location, good place for an "Anchor Store" like this, in a plaza with other necessary neighborhood shops.

This hardware store harkens back to the era of neighborhood hardware stores, as opposed to big box stores. I really missed it when it was temporarily closed during ownership change.

When you walk in you are quickly greeted and offered assistance. I have found the employees to be much more accessible and knowledgeable than their big box counterparts. For a smaller store, this location has a large selection. Although the prices may sometimes be higher for some items, when compared to Amazon and some big box, the employee knowledge and convenient location more than makes up for it, especially if a part is needed in a pinch.

The best place about these types of stores is that even if they don't have what you were looking for, they have everything you didn't know you were looking for.

Better than the big name stores. The workers dont have to look on their phone to find items. They have everything you need and likely more. Even got some socks and toys as gifts that we didnt expect.

The staff at the Independence Ace Hardware make this store a great place to shop. They will go out of their way to help you and are always polite. I know that it may sometimes be cheaper to drive all the way to a big box hardware store but this mid size store packs pretty much everything you could need under its roof. If they don't have it in stock and you can wait a day or two they'll get it there for you. I'm happy to be a regular shopper at this ACE Hardware store.

The help is always friendly and there’s always somebody to help you. I like the convenience of a small hardware store versus a big box store where I can’t find anything.

I love getting stuff here instead of . The staff is so very helpful...Which is important as I'm the opposite of "handy"! They will even load your car for you! Reminds me of the hardware store in my very small hometown.