Advance Auto Parts

On the morning of Jan 3 I had my battery tested by Tom ( I am almost sure that was his name) . I went to Del Toyota for an routine work oil job etc because they told me there was recall on my airbag. They told me my less then two year old battery was almost dead. Tom confirmed it was fine as I suspected. He was courteous friendly and very efficinent. He went out of his way to help me. Thank you I will use you for any parts or supplies I need and never go to the dealer again!

Always nice, and have what I need. I do enjoy not feeling weird to ask someone for help, and they always will look up your car and let you know what you need/pricing. I’m a woman attempting to buy something for my truck so a lot of men would take advantage of that, and I don’t get that vibe here. Also is always clean for being an auto store which is a plus’ - never any lines too.

I needed a part, the customer service guy was very helpful and found my part.

I do not have enough space to write about my experience with Eric at this store. I was traveling from MA to PA for a play when my car broke down. It turns out I needed a new alternator. Eric helped my husband and I on 2 different occasions on 2 different days. The first day getting us everything we needed with a positive attitude. On the second day our car broke down again bad alternator no fault of Advance it just our luck lol. He checked our battery and helped test the alternator but what made this a pleasant experience is that he kept checking up on us during all this transition in the parking lot and he even went above and beyond to call us a day later to see if we made it home safe. I pray that God blesses Eric for his kindness along with the other team members at this store. Thank you all again

Very helpful with a warranty claim this evening! The part was technically bought at a different Advanced Auto location (I didn’t know that mattered) and the manager went the extra mile and made a call to the other store to help on the paperwork end of things and get the warranty swap done. I was impressed! Service is getting hard to come by in the recent years….this location delivered on service! I’ll be back! Thanks Advanced Auto!

Staff know their cars and trucks. Great help in dealing with any problems or questions. Large selection of items. Employees are so helpful, Family.

Had to replace my windshield wipers. The staff looked up my car to find out what size I needed and after I purchased them, another staff member installed them for me for free. Awesome service!

They are good people here. I always go here because the workers do all they can to provide you with the service you need.

Bought wiper blades for my Volvo. 60.00
The best ones but what I liked the most was the clerk came out and installed the wipers
Right away. Great service I would return again an the best wipers were worth every minute of quiet! Thank you Joann

Very helpful advance. The website have me 25% off for my purchase, but you had to do site to store. The associate gave me the discount without ordering online. They didn't charge the core return for my battery because they installed it for free. Of the guy there installs your battery, give him a tip eh? Pass the savings on to dude.

Customer service at this location was great. The associate led me to just what I needed, was helpful when asked about car parts, and they have a decent selection of parts available. The prices are slightly steeper then Wal-Mart or eBay, but in a lunch, it is the place to go. As a final note, this store has a tool rental, which I certainly could use if I required a specialty tool.

I was in store Friday July 1st, AM. The 2 women behind the counter went above and beyond, in helping me find a part that would work for the electric repair, that I needed to make. I will go out of my way to use this store more often.

I usually avoid the Parkesburg store because it used to take a while for someone to wait on me just to check out! Today I had to go there and I was amazed! The girl at the counter (I think her name was Trish) was helpful and stopped me before I bought the wrong part! Turns out she has a Jeep too! She was able to guide me to the right one and get me checked out quickly! Saving me from having to come back to get the right part! Now that I am up and running again I just wanted to say thank you!

Well known customer idk if that's a good or bad thing. Rarely run into any problems there. Employees are a big help when needed. Clean organized. Not usually extremely busy.

Usually has the parts I need for my one vehicle that many locations and companies don’t carry many parts for. Friendly staff and prices are not to bad. Considering everything around you can take at least a chunk out of the errands in one trip out.

Huge thanks to Anthony! After calling AAA and requesting a tow, the driver said, I just needed a new batter. He jumped me and sent me on my way.
I stopped at Advance Auto Parts and Anthony came right out, tested my batter, and installed a new one. Unfortunately, it turned out that I need a starter. Anthony was extremely helpful!

Great customer service had car battery tested

Eligible and helpful with all your automotive needs. They also have very good pricing.
And it they don’t have What you need, they will get it.

Super helpful. Well stocked. Had to run a systems test on my truck was in and out in 5 minutes couldn't be happier highly recommend

There is a gentleman at the Parkesburg advance auto his name is Will he is very knowledgeable and easy going. I came in there with an alternator from a wood chipper he took one look at it and knew exactly what year make and model he is the man.Thanks Chill Will