AT&T Store

Zachary the sales rep was excellent. He was very patient with me assisting me transfer all of my data to the new phone I got. I didn’t know much about the phones but he did an amazing job showing me the different features, and we were able to pick one that fit my needs and he even made sure that I would receive all the available promotions I could get and saved me $1000 off my new phone. I have always had bad experiences at AT&T stores but didn’t have any problems at this location.

Pablo is charming, handsome, and most importantly an honest salesman. He made me feel lucky to be an AT&T customer.

Jose J helped me transfer from Verizon to AT & T. He gave me excellent service. He told me about the First Responder discounts that are only available with AT & T. My monthly bill has been reduced significantly!!! The $250 is also a nice perk for porting over. I now have much better service too!!

Zach was amazing and professional and patient. Answered every question in full and guided me with care through my selections. He offered his assistance in every aspect of the sale and additional services rendered. I'm so glad to know my neighborhood ATT has such an informed hard worker at my disposal!

The team there is available helpful educative and understanding And I waited no more than a few minutes the three times I visited

I’ve never received such a friendly and professional service from ATT before until I met Brenda. She is excellent with her job, and certainly deserves to be a store manager. She is very keen on helping customers, very detailed, extremely knowledgeable, super kind, and very professional. Well done, Brenda!

I visited this location with my wife on Sunday. I was Helped by Brenda. I want to start by saying I have never met someone more professional and with a complete command over her trade. She was training a new employee at the same time she was assisting us and had no problem doing both jobs at once. The trainee is very lucky to have such a great teacher. Great costumer service does still exist and her name is Brenda and she works here ! Thank you Brenda.

Exceptional Sales Consultants at this location "Wilbert" and the Manager "Juan" helped me tremendously picking out the right electronics for my business needs. I needed a major upgrade for my personal & Real Estate business. Based on my needs they recommended few electronics below:
- iPhone 14 Terabyte- I will be able to film quality property tours and video for my clients and plenty of storage while filming
-iPad: I can use to show properties online in real-time and use for my Open houses for sign-in sheet, access my CRM, play music at Open Houses etc.
-Apple Watch: Personal use listen to music at the gym without having to carry my iPhone. I can also track my fitness progress like my steps, heartbeat, diet., etc. I’m excited my Apple Watch I find it motivating =)!
Lastly I took advantage of a promotion where you buy 3 accessories get the 3rd one for free. I bought a iPhone 14 case (anti-bacterial, soft black), screen protector and the cherry on top JBL blue tooth speaker :) I can use it for my Open houses / play. Overall I am fully set up on all electronics for my business/personal needs and success for a good price!!!!

Thank you so much!!!!

Brenda is a very great helper and very respectful. Shes been helping with my bill for 2 days straight , because Lakewood mall AT&T messed up my bill 😏😒 so far it’s getting better hopefully everything gets done soon! Thanks Brenda I recommend her very kind and respectful!👍👍👍

We went into the store on a Sunday after having a phone stolen from a public place Saturday night. Yessi was the only person working and about 4 customers were in the store at once. She was so professional and calm and tended to all of us in a way that it made a trip to the phone store on a weekend quite enjoyable. She was playing really good music at a good volume, not too loud but just right to give us a chill groove as we waited. She was calm and patient when explaining and sometimes re-explaining how the AT&T stuff works. She had a gorgeous new iPhone in stock and we found a beautiful case in the store. All in all, Yessi made the experience great!!!

The AT&T representative was very kind, courteous and helpful. He went above and beyond. There was a wait. The reason for the long wait is because he was working by himself and had customers before me. But having Jesse as an AT&T representative was well worth the wait. He made it a great experience.

The Customer Service at this store is amazing. The few times I've been here, the representatives have been extremely helpful, especially Yesi and Brenda. Thank you ladies for all the help with setting me up with a new phone. The process was seemless.

Brenda is awesome. I had a big problem with a billing screwup that was completely AT&T’s problem. I had been on the phone on hold with many reps over several weeks, transferred all over Southeast Asia and back, but no one at AT&T was successful in helping me. Brenda was professional and assured me that she would solve the problem. I have been a customer for 20+ years and I was absolutely ready to quit AT&T, but Brenda restored my confidence in the company. If you have a problem, do not waste your time calling AT&T! Go to this store and ask for Brenda. Even if there’s a line, WAIT! She will take care of all customers. Attention AT&T: you better give this lady a BIG raise and keep her happy, because otherwise, another company is going to find her and make an offer that she won’t refuse! Thank you Brenda!

Brenda and Catherine 0was so very helpful and patient with me in handling my account at At&t and helping me fix my account . They were helping me for 2hrs straight without getting frustrated and helped me save saved money. My account was screwed up from a different At&t located in Huntington beach location. They did not tell me to go back to that store they helped me fix everything. So thank you Brenda and Catherine for helping me and being patient best customer service i ever had .

Great customer service, took their time to take care of me and very knowledgeable of explaining the services in Long Beach pine Ave. ATT Store

I was using T-Mobile at the time, when speaking with AT&T representative Brenda. She helped me select a great plan, with much better service than I was using before. The store had great customer service and overall welcomeness. Brenda was very communicative about the plan I was setting up within regards to the details. I definitely would choose to come again or refer my friends and family.

Great customer service. From the time I walked in, the whole crew was pleasantly helpful. Eliam was so patient with me. Thank you.

I would like to say that I enjoy this store because it is very easy to get in and out quickly. Brenda Rubio assisted me and I have been in about 3 times in the last 2 weeks to purchase new phones and to update my account. She knows how to handle all the details quickly and efficiently.

Brenda was amazing fast friendly great customer service she made our trip at&t awesome! She educated us and went over many options. AT&T is lucky to have an employee like her!

AT&T store on Pine Avenue in Long Beach is the best! Brenda, the store manager, had the patience of a Saint. Explained things so a non-techie could understand. No hard sell. Would recommend that store to anyone looking for great service.