T-Mobile Authorized Retailer

Ricky (RJ) is so sweet! We were there for 3 hours because it took a while to transfer data to our new phones, and Ricky was super friendly while we were waiting. Matter of fact, the other guys working there were also very friendly (one was named Roman and the other was named Nate) but I definitely recommend going to this location ❤

R.J. and Roman are great! Hooked me and my family up with four new iPhone 15s. Very polite and respectful, took the time to crunch all the numbers so we could make the best decision possible. Such a delightful experience, so glad we decided to come to this store!

Had an issue with my cell& employees, especially Mitchell,were very patient & thorough until they figured out issue & rectified it. The employees at Parkesburg T mobile have great attidudes& are fantastic!

Stopped in today after the Thorndale location gave us false information saying we couldn’t add another line to our family plan. The crew here went above and beyond getting us set up, the process was effortless. I can’t say enough about the difference in knowledge and customer service at this location. This is the only store I will deal with from here on out. Thanks guys!!

Nate was awesome. Best T-Mobile employee i have met! And I'm happy with my upgrade price. Overall great experience.

Came in to the store with alot of questions and needed to change my carrier these two gentlemen Roman RJ were amazing they helped me with everything I got a new phone and I got internet set up in my home these to have the best personality they are in there right field for job wise thank you

This store is amazing. The guys that work there are so kind and respectful. They treated my daughter and myself with respect and kindness and did everything they could to make sure everything was good and working before we left the store. Even when we went back with questions they were patient and kind and always smiling. I will be telling everyone to go to this store and to switch to T mobile.

My phone kept cutting out. Would not read the sim card. Taking it out and putting it back in is not an option. Took it to the store and they put a new sim card in. So far so good. GREAT SERVICE

Mitchell was the one that helped me out and he did amazing! I went in for just an estimate and walked out with an upgrade and an Apple Watch for an awesome price! He was very helpful and very professional and can’t thank him enough! Great job, Mitchell!

Jared RJ and Nathan are awesome. Great customer service. Friendly and fun. Makes the processn8f getting a new phone an adventure

R J , Roman, and Jarryd are terrific!! they helped me unlock and fix the settings on my phone !!! They are the BEST!

This was the best experience I’ve ever had at any phone store. Jarryd not only went above and beyond to help my husband and I get a new plan and new phones, but also extended the same incredible customer service to everyone that walked in. Jarryd is very knowledgeable and took the time to explain every detail of the plan and even stayed past closing to ensure our needs were met. Highly recommend this store and the team!

T-Mobile in Parkesburg is my go to wireless/smartphone store, the team is very helpful! Jarryd, RJ (manager)and Chester are all professional and they know their products. I went to switch carriers and get a new phone. They took care of everything and made sure I understood my new phone before I left the store. And of course saved me a ton of money! I would highly recommend T Mobile in Parkesburg for any of your wireless needs. ask for RJ

Every time I go to the T-Mobile in parksburg, the team is very helpful! Jarryd, RJ and Chester are all very nice and they have the coolest vibe! They really spend the time that’s needed with the customer and make sure they have a full understanding of what they are purchasing! I went to return something today and they were very laid back about and even apologized for the inconvenience even though it was at no fault to them! Very respectful young men! My favorite tmobile store!

Rj took care of me and Roman took company
Excellent customer service!

I have been going to this store for a while after having issues at another t-mobile store. Jarryd is always super helpful. He takes the time to explain everything and answer all your questions. Thanks Jarryd for all that you do to help out the customers.

Had an amazing experience with Jarryd at the Parkersburg T-Mobile store. He was very professional and helpful he went over and beyond for my husband and I .

Jon and RJ helped me out on Christmas Eve. Very personable and helpful with great customer service skills. I’ve visited the store a few times for some help understanding some things, they’ve gladly helped every time.

Jarryd, Mitchell and RJ. Were very helpful with making my choices of phones. I highly recommend them when choosing phone service.

First time at this location. The manager RJ was awesome!! Friendly and made the experience effortless!! This will be my t mobile store going forward!!