Columbia Factory Store

Product rave about to go down:

These.

Best purchase I never made. Back in 2010 my mother-in-law, Liz Boyd, bought these for me. They were more than $30. I can't remember the exact price, might have been closer to $40. We were in Colorado Springs Colorado. I didn't have swim gear so she bought me these shorts😍.

I have not taken care of them, I have lived in them through all water adventures, chlorine and chemical pools, algea ridden lakes, slimy rivers, salty oceans, not so careful laundry loads.

They do not fail. No color fading, no loose threads, heck the ends of the pull strings (which have never fallen out of the shorts) have not frayed. They are like new. No stains of any kind.

The material is soft and smooth. Comfortable with no riding up. They haven't slid off being pulled on water toys behind boats, or dives from boards and river rocks.

I don't own any other Columbia products that I know of. And thanks to them I haven't had to waste clothes and money by purchasing more swim trunks for the past 11 years. But I'm a big Columbia fan now. These will work for years more I'm sure. There's something so awesome about reliability in things.

Hard to beat, you can find very nice parkas and pants for maybe half off retail prices! Nice customer service too

Great products at fair pricing. Clean store , well stocked very friendly staff.

Love this store. Great selection and price.

Large amount of sales staff and cashier's available. And great sales pricing.

This store is consistently the best for retail experiences. Erik and Pat are phenomenal salesmen always willing to help but in no way pushy. Erik even remembered my name from the last time I was in the store several weeks back and Pat found me a steal of a perfect pair of shoes. The people at the registers are also top notch. Patient and kind, easy to talk to and efficient, even in the heat of big sale rushes. I wish I could have caught all of their names too! All around, this location is filled with top notch humans finding a way to be personable in the most hectic of customer and retail dynamics. I know how hard it can be to work customer service, so keep it up guys. You're what keeps me coming back!

Had a great experience in the Columbia store. I purchased a new hiking shirt, pants, and a puffy vest. The prices were good, but some flannel patterns for hiking shirts would be nice. That said, my hiking pants had a hole in one pocket. But after returning a day or two later they exchanged them no problem. I will definitely be back.

Awesome store and very helpful employees

Love this store helpful staff clean organized and in many cases price points in line with many of the superstores but far superior quality. I have never been disappointed.

Visited this store 3/24/21 around 3pm (hopefully the date & time allow identification of the person I am complimenting as I didn’t get his name), my wife was interested in a pair of size 7 hiking boots but the only two size 7 boxes have both a single left footed shoe in them ... where are missing the tight shoes? Got assistance from a middle age male sales person working in the footwear section.. A quick look at other boxes of other sizes in finding the missing right shoes wasn’t successful. He then went to the store to check and also not success. We already given up and trying other shows and the sales person persistently combing through all the boxes on the shelf for at least another 10-15 minutes and then we heard him yelling excitedly - I found it, I found it. Thanks to him, our trip to the store wasn’t wasted or getting another pair that is not my wife’s top choice. I would like to complement his patient in taking care of the customers. We are passing through Bend and not like to visit the store again so if someone can identify this person, it would be great. Thanks!

I've been a customer of Columbia for several years. I've always received excellent customer service from the employees here (especially Daniel on my last visit). I shop for my entire family here. The product that Columbia offers is outstanding, the price can't be beat. The store always seems to be neat and organized and I cannot rave enough about how helpful and friendly the employees are. Definitely a customer for life!

Absolutely love the deals that Colombia always has! There's always a great sale going on plus great coupons for next time every time you buy something. I'm getting geared up for snowboarding now while there is a 60% off winter sale.

Great sales this week!

Excellent customer experience. Was helped by a wonderful sales person who really went out of his way to find a fitting size. Couple that with a quality product and you can't go wrong.

This is my favorite clothing, equipment store. Frankly, I do not know how they do it because there are steep discounts of 40, 50, & 60%. Also if you become a member of their shopping list. They send you discount vouchers based on your store and online purchases. Finally, they have Mountain Hardwear at great prices.

The BEST Columbia store in Oregon. Better than the employee store in Portland, and that's saying a lot.

The staff here are always outstanding, and that's a sign of excellent top-down management.

From a stocking perspective, this store used to be a typical high-end gear outlet: lots of cool stuff but in frustratingly odd sizes.

For the last year plus they've had more mainline sizes, and most recently more women's than men's. In ok with that because although I'm pretty well geared out my wife is only catching up because of the past overweight in guy's stuff.

Our go to place for sure!

Really great prices

Always great sales and good customer service. They also give you a coupon for the next moths visit! I love there clothing and accessories!!!

Great sales. Great staff. Always getting new merchandise so I go in just to check. Quick and easy.

I was there at the end of the ski season and the deals were awesome! The staff were attentive and helpful. Tons of winter outerwear on discounts that I bought for the next season that would last me years!