The UPS Store

Today Nov 26 I come here and very good professional person work and help me !!!Thank you!!
But..Nov 22 I was at this store it was terrible person with beard!!!

Carmelo is a great multi-tasker, patient, informative and pleasant during this crazy time of year!!
I have been in the store where customers are very rude to the employees who are just following the rules and regulations of UPS corporate and it takes a lot of patience to be kind to customers that are mean and rude to the person behind the counter! There is always two sides to the story and reviews are only showing one side.

I've been here a few times. The gentleman who owns the place is always helpful and efficient.

Used them multiple times to drop off Amazon returns. Always quick and painless. My compliments.

Was greeted with a smile, had to return a Amazon package. Totally time I spent in the UPS store was less than 3 minutes. . Found my new UPS store . When I was leaving I was thank again for stopping in

Never had a bad experience!

I've visited here several times now and have never had an issue. From dropping packages off to shipping a package. No problems what so ever.

Guys running the evening shift didn’t mind I came in right before closing to open a box and took the time to explains things. They also gave me the best promo without my asking.

Carmelo was very helpful. And patient.
Highly recommend.

You want to make an Amazon return? This might be the fastest space for that in the business.

Great service, never have to wait! So glad this close location opened!

Small and just opened. Fast and friendly service!

With all the shipping options, making decisions can be overwhelming sometimes. Carmelo in the Lawrence store is super helpful and patient. He was great at multitasking as he was dealing with a busy day and working the location by himself.

This UPS store started out bad but now it's doing a great job

Yesterday was a poor experience, the owner seemed agitated when I walked in (I arrived around noon). I tried to be friendly but It seemed useless. Other times I’ve been there and the other employees have been courteous and respectful. Even though this location is closest to my home, I may make the trip to Parlin or Matawan moving forward to not feel like I’m inconveniencing or bothering the owner with my business.

Gentleman at the counter chased me out to my car and threw my return items out of the door after scanning the item and fighting with me because of the box that I had. He yelled serveral times threatened me and when I asked for my items back so I can return else where he told me no. Short bald guy with a beard.