Mercy Clinic Behavioral Health - Rogers

I've been coming to this clinic for nearly 10 years and couldn't be happier with the care I'm provided. Dr Scholma, his nurse and the front desk staff are all so helpful and kind in every interaction. Very compassion driven environment.

Today was my 4th session this place is very caring and actually compassionate about the patients. I have bad anxiety an had a attack while in the lobby and the sweet lady up front understood and took me to a room to calm down it was nice to have someone understand.

I researched and found who I needed to see. I call the office to schedule the appt. and a lady by the name of Theresa tells me they are 3 years out. Well if I felt I could wait 3 years I wouldn't be calling so early. They are marked as taking new patients and I really wanted to meet with Dr. Randal Scholma, but I guess that will not be able to happen. Very disappointing.

Having a difficult time trying to figure out whether or not my medicaid is accepted or not and if once again I'm wasting yet more time trying to get the help I need. It's extremely sad that there's patients just like myself who are continuously turned away day after day and ppl wonder why there's so many suicides happening. We shouldn't have to beg!!!

Went there for an appointment and it went well so I had them schedule me for another appointment. However when it came time to attend the second appointment I was not able to go so I called there office to let them know I was going to have to cancel.
A few days later I received a letter in the mail saying that according to their records I had a no show and that if I miss two more appointments they will no longer take me as a patient. Yet I called their office directly to cancel. I will not be going here any longer.

Great docs. Administration is profit-driven and it shows.