GameStop

I don’t go to GameStop often, so walking in I wasn’t sure where to look. Cecilia instantly put a smile on my face and helped me find what I was looking for and also showed me around to other things I would like. (I also overheard that she does a lot of their promo, so a hard worker too). She was definitely the light of my day and gave me not one, but TWO PIECES of her chocolates. If you’re going on a Sunday, ask for Cecilia, you will not be disappointed!!!

Clean and very organized but they don't buy game guides anymore.

i ordered a preowned copy of animal crossing: new horizons online and it was ready for pickup very quickly. the employees here are quite nice even when they're stressed. will be returning!

I went in today for a switch that I had bought last week and came in to redeem my buy two get one free game and there was a lady seemingly left all alone at the front desk. Customers consistently coming in and her helping someone on top of helping me and she was never short of a smile and very courteous to everyone and made sure to greet people as they came in regardless of what she was doing. It was about the time for lunch so I assume everyone had just left and did not leave her on purpose BUT she did a stand out job of being positive and helping people and being cool with how much that was going on and being the only staff there.

Kayla was I think the only employee in the store, but handled it amazingly well and still had a smile on their face.

Friendly staff, and most of the customers seemed to be frequent patrons. They had a few fidget toys my daughter had been looking for, so I'd say, good trip.

The Manager Nicole and her very diligent & knowledgeable Crew are many things to the Conway Location that have been consistent:

1) There are many occasion I get pointed to a, "Must Buy" item (mug, backpack, pens, and clever shirts) that I would have otherwise overlooked.

2) Most of the time I am as a kid in a candy store, with a handful of cash. When I am lost in all the many diverse choices for all platforms of console gaming I can rely on one constant fact.

Genuine attention is given to each and every customer promoting a level of trust, and that is important, as games chew up your free time, as PAC-Man.

3) "Where everybody knows your name" No, it is not Cheers. However Nicole is my, "Ted Danson" I have never walked into the Conway GameStop location and not felt more than encouraged to read games ... Truly taking my time.

4) Phone etiquette: They are Profoundly Awful!!!!

No ... Really they are true professionals when you call. I am one of those customers who like to call my local GameStop and ask questions, prior to the hour drive to the location.

I have called on many occasions to check on a preorder and what bonus items comes with the requested product. They scour the Internet taking care of their phone customers the same way they take care of the In-store customers.

I could go on and on however I just wanted to take the time and show my heartfelt appreciation and gratitude to the Very hard working Staff at the Conway GameStop.

Thank You for your Time,

John Edmiston

I had to get my recently purchased pre-owned Wii U replaced, and even though it took a lot of time and effort to get the user data moved over, Mary was very friendly, helpful, and determined to get everything set up properly!

Gamestop is great. I love to stop by and check out the merch as well as the used games. At this location, there's a boatload of options for merch, from shirts to mugs. The staff is also really helpful, as they've given me recommendations as well as more information on pre-orders.

This particular store is great. They have very good customer service and are very helpful. They have helped me more than once with various issues.

Good customer service, wide variety of games and novelty items. If that store doesn't have what you're looking for, they check other locations to check availability there.

Very nice staff, everything was organized and didn’t have any problems getting what I wanted

Always at game stop bc of my son. He loves trading in games or getting ps4 controllers. But good place.

Love the staff! They are friendly and helpful and know me by name when i walk in. I wouldnt shop anywhere else for my gaming needs.

Always a great place to shop for hard to find gifts and collectables. We pre-order tons of titles as well. Fast knowledgeable service!

Perfect experience. Employees are very nice and helpful and will go out of their way to help you.

Staff was very helpful and friendly

Amazing, usually no extra prices on pre-orders, so there's not a reason to not. Amazing friendly helpful staff

Ms. Mary and the staff here are wonderful. Always a pleasure to go to this store.

It is pretty small but they all ways have great deal and prices