Eastside Family Clinic

Love the Eastside clinic and Dr Miller & Dr Nguyen. For once, I feel like a Dr actually cares about taking care of my health and my family and a very fast waiting time in the waiting room. I haven't been pleased with any other RVPCS clinic before. But these guys are great and care. Thank you!

Dr Payne and her nurse are so amazing! Felt very cared for! I have never been to a more attentive doc ever! I've been having stomach problems for a long time and other docs would just say heartburn. But they immediately scheduled me for tests for bacteria!

Dr Nguyen is the best Dr! He's realistic and patient with me. Always gets me in as quick as he can, I never wait long for an appointment or to be seen in the waiting room. Highly recommend. I'm trying to get the rest of my family to see him right now.

Dr. Payne very thorough and friendly. I am new to the Ft Smith area, but I have seen several doctors. Dr Payne was the best overall doctor that I have seen in years. 5 stars for her and her staff.

Dr Miller is thorough and personable, she spends the time needed with you and never makes me feel rushed, I am always impressed with her. The Nurses and office staff are kind and helpful.

I have always had a positive experience with Dr Miller and the rest of the staff at all of their locations.

Love dr Miller and Dr Paul.

Love Dr Miller.

No problem with front desk or the doctor but trying to get records sent to another doctor or to get a pharmacy makes me think I may need to change primary care. Last time they kept saying records were sent now I know that person can't even send a fax correctly. Wrong info & was 2" big on the paper! The drug store actually went above their part & delivered correct forms to her & said they would drive back to pick them to help me out... That was Friday. I stopped in today (Wed) & she is on vacation !! & of course she never fixed her mess up before leaving. It's been about a month & I really need this but I guess nobody else in there can do the job she specializes in!. Incompetence

Such poor treatment from doctor Livingston!

Taking an autistic child out of his normal routine to visit a new psychologist is already a difficult to have to get him through. Even after calling to confirm their address (I had never been here before) the address I had been given was to the WRONG LOCATION. After being given new directions from the present staff we arrived at the clinic, distressed child in tow.

He is accustomed to waiting rooms and he immediately found a seat. I headed toward the reception desk. When I walked into the building I found the psychologist, leaning to the side with arms crossed, waiting behind the receptionist on the other side of the glass door.

I don't know if he's got his own complexes to deal with, or he's just got too much ego, but the man wouldn't stop staring at me from the moment I walked in. When he failed at proving whatever it was he was trying to prove, I could already see that this man was not the type of man I would bring my child to for therapeutic help.

The receptionist kindly explained (after being prompted by the doctor from behind that we are NOT going to be seen) that since we had arrived late, we would need to schedule another time. Understandably, this is where the child's mother flew off the handle.

I asked her to take a seat and let me handle the situation. After getting the response I can only guess the psychologist was wanting out of us, he spoke again to the receptionist to indicate that he would still see us.

Although I was upset about it at the time, I don't care about having to reschedule, if it were necessary. It wasn't necessary. I wouldn't treat some guy on the streets as badly as he treated me - a potential client.

Sure, the quality of medical professionals in this area is not great to choose from, and beggars can't be choosers, but...

I
WILL
NOT
bring any child here to receive services from Mr. Jesse Livingston.
I hope that if you or your loved ones need care and have no other choice, that he treats you better than he did us!

No Doctor on duty. And the nurse hasn't a clue. Went there for middle back pain. She gave me test for lower back issues said she'd try and get me an MRI schueled. She tells me my insurance flagged MRI. I call my insurance company to find out what was going on and they hadn't even got a request for an MRI from her. Stay away from thois place.

The doctors are always switching clinics and then you have to wait months to see a new provider

This place doesn’t care about their patients. Just a big money grab.