Great West Tire

My wife and I flew out from Texas to Los Angeles to drive our sons car back to Texas. His car had been in storage since the 2020 Pandemic. As we drove through Kingman, Arizona, his car just quit in the middle of Interstate Hwy 40…Not good…We were towed to Great West Commercial Tire. Debbie Sleep, the General Manager, broke the news to us as gently as she could that we didn’t need a set of tires…When she found out that our son only had two payments left on the car, she recommended we leave the car with her, go back to Texas and she’d call us. Debbie called me one day and said she had our son’s car “purring like a kitten” and there was no need to fly out to get the car because she was shipping it to our home in Texas. The final bill was much less than expected. Now our son has a vehicle he owns outright that runs well…! That’s customer service! I’ve owned over 14 vehicles to date and been in and out of many dealership and auto repair service centers. I would rate Great West Commercial Tire the best of all of them (to include Mercedes and BMW dealerships’ service centers I’ve used in the pass). If you need auto service repairs in Kingman, Az, Debbie Sleep and her team at Great West Commercial Tire is your best choice…!!!

Great service!!! Great people!!! Would highly recommend
They will help you to get back on the road
Super nice And professional service

This company deserves 6 stars!! And so does the General Manager, Debbie Sleep and all of the staff!

I was driving from Canada to Mexico and got a flat about 40 km from Kingman, AZ on 93S. I was towed to this shop. I still can’t believe the care, kindness and exemplary service I received from Debbie and her staff. She went WAY above and beyond anything I ever would have expected. I had much anxiety and was thinking I may need to take an uber to Vegas to buy a tire because none of the local shops had my size in inventory.

Sensing my anxiety level and wanting to help me, Debbie not only personally drove me to a competitor to purchase the tire I needed (since it would arrive there the next day) but she also drove me to a hotel for the night and picked up my tire the next day and took it back to her shop to have it installed and then picked me up from the hotel. She also stored my fully-loaded vehicle in her shop overnight and gave me complete confidence that it would be safe (and it was). I seriously couldn’t believe that I was treated with this level of kindness and care. This type of service and care is definitely not the norm.

This is a tire shop that respects its customers and demonstrates the highest integrity, service and professionalism. And Debbie simply rocks!! As do all her staff.

If you need new tires or a repair please go to this shop! Just go! You will be in the very best hands and be dealing with a shop that truly values their customers and treats you as a person rather than just another income source. My tire was expertly installed, my vehicle handled with the utmost care, things explained thoroughly, and all at a very reasonable price. I could not have driven away happier!

Thank you Debbie and staff! With SO much gratitude!

PS: you now have a customer for life. I will go out of my way to use your shop when I next need new tires.

Was referred to GWT to service my Mercedes Diesal and wheel alignment on my Navion 24h. During which the mechanic noted new struts and shock absorbers were needed. Parts were ordered and arrived within the week and installed at the quoted estimate. Very good customer service and cheerful crew. Thanks guys

What amazing service Shane provided when my old airstream tire blew. Was stranded on Hwy 93 in the boonies and he replaced the old tires and got me rolling again in 101 degree heat... he even offered me a bottle of water! Many thanks Shane!!

The fuel pump went out on my 93 Dodge van while on a road trip. Had my van towed here and Great West Tire replaced it on a weekend for a great price. They were super gracious/kind while we waited. I am grateful for their service and expertise!

We are from NC and we were heading back home. We had a flat on the interstate and they stayed open past when they closed to get us fixed up and back on the road. We ended up needing four tires and they stayed and put them on for us even though they could have told us not today. They are super nice people I would recommend them to anyone.

Great West has been my mechanic since 2020. I travel all 48 states delivering 5th wheels and travel trailers. Debbie Sleep and all of the employees there treat me like family and the work that they do is top tier. I highly recommend this shop.

Wow! What a blessing they are. Kind, courteous, knowledgeable and family owned. We had a rim that was leaking air through the weld. We called several places with no luck. Debbie was able to find us a replacement rim and get us back on the road. Her years of experience and knowledge really shines.

Brought my 1969 Corona in to have my wheels balanced. The guys did a great job, staff was funny and very pleasant. Would absolutely recommend. Thank you Great West Tire!

Outstanding customer service. Had a truck blow its steer tires going into the port of entry in Kingman Arizona. Was referred to this company by another tire shop that didn't have road side assistance. Called and spoke with Debbie on the phone she immediately assisted me and told me she would have roadside assistance to me with two new tires in 25 minutes. Literally 25 minutes later Shane showed up and got our tires changed for us and made a stressful situation seem like such a simple easy fix. Worth every penny it is extremely refreshing to see a company in 2023 who still cares about customer service, being polite, and timely. I really appreciate you Debbie and Shane thank you for your assistance, wish you both all the best.

Several mechanics 6 different shops, $5,400.00 later after so many shops I brought my 2002 Ford F-250 here. Wow no one else could fix my steering issues!
I brought my truck to great west tire here in Kingman. Debbie is a amazing! After a quick review and talking to her mechanics she said we got this. I told them I was a long haul trucker and I would be back in two weeks. She gave me a price that was fair and reasonable. Low and behold I came back in two weeks and my truck was amazing. Thank you!

Nobody wants to get a flat on the side of the highway, but if it happens you want Debbie and her team on your side. Debbie and her team at Great West Commercial Tire was all care and compassion. They personally searched the area for the right size tire to have us back on the road as fast as possible; now who does that? We are forever grateful!

The most helpful workshop in all of America!!! We got stranded here with our camper, although the replacement part was not immediately available they helped us and we were able to stop overnight. They went out of their way for us. Thank you very much.
Kind regards from Switzerland

Absolutely incredible service. I had a wheel hub fail during a 1,500 mile trip while transporting a classic vehicle. Not only did they provide an amazing turn around time and get me on my way, they drove out to retrieve my classic from where I had to park it! Amazing service, and wonderful people!

Excellent! We were a last minute call in before a holiday weekend, with an old RV that needed TLC before travel. The team was kind, knowledgeable, and very professional. They helped us prepare for a long road ahead and taught us a lot about the RV. They were very reasonably priced, generous in time spent with us, and overall great people. We felt so much more at ease with all they shared and appreciated their upbeat approach through out the visit. The RV ran like a champ through out our entire trip and didn't have a single hiccup. I would highly recommend GWT to anyone with vehicle needs, they are a great part of the local business community in Kingman.

I broke down across the highway from this good year store. I knew that I had a problem with my battery terminals so I went and asked for their help. They allowed a tech to come to my aid and replaced the broken terminal and fixed the lose one. I introduced him to my van as Glen. He was so pleasant and very helpful. I had no tools so he brought the required items and the job was done in a minute. The Lord was watching over me because not a moment later after the van was working again, a lady came to my aid and pointed me in the direction of a free shower at a soup kitchen just around the corner from Good year. So grateful for all the help u received that day. It was the perfect place for it all to happen. Thanks to all of u wonderful people at Great West Tire

We needed tires for our Ford F-250 on Labor Day! We were traveling on vacation and needed the tires ASAP. They took great care of my truck and family! Friendly helpful staff. Great job!

I have been getting tires from them for as long as I have owned my truck as well as other mechanical work done too their people are wonderful their service is exceptional and i wouldn't think of going any where else I'm so glad I have them to keep my baby rolling keep up the good work guys and gals

Don't go anywhere else!! Get towed here if within 100 miles! These people may have saved my life after fixing what a fly-by- night route 66 mechanic did to my camper tires. Debbie may be an actual living Saint. I cannot describe to you in words how amazing these folks truly are. They are a family ran quality business that truly CARES AND TREATS YOU LIKE FAMILY. After all I had been through, I was scared to leave my camper overnight. Debbie responded by sending me pics of my trailer fro. The security camera throughout the night. I never asked her to do this. She truly feels like family..a friend for life and most certainly a customer. I live a few hundred Iles away...but I swear I'm taking a day trip to kingman to get my tires done when I need it next! Thank youuss Debbie!! It's been a rough ride..thanks for helping us settle in safely..and even feel safe to travel from here...