Northwest Furniture And Mattress

WOW,
After ordering a mattress online, and that turning out to be a nightmare from beginning to end, we went to NW Furniture.
Shaun was working that day, and in spite of him being the only salesperson working, we got excellent service and all our questions answered. They had the mattress we wanted and we saved a little money. Delivery was scheduled and it was delivered right on time. Tom and Wade were quick and efficient, taking care not to do any damage to furniture or house.
There will be no more online furniture purchases as long as we are in driving distance of Northwest Furniture.
This is how to run a successful business!!
Thank you

The managers here are friendly and helpful. They even allowed us to take some items home to be sure that they matched. We are glad to have a great local place for furniture.

Great selection with friendly people. They had what we were looking for at a great price.

Fantastic store. Really good prices and very knowledgeable.

Owner Mike came out this morning to personally replace a defective switch on our motorized recliner. No charge. Under warranty. He was on time, quick (20 minutes), friendly and very professional. Great local company to do business with. We highly recommend them.

I would recommend Northwerst Furniture ever day every time you need something. They are very helpful yet not pushy. The best customer service in town.

I purchased a beautiful bunk bed set from Shaun. He was a huge help in answering all my questions and making sure my purchase and pick up went smoothly. Every time I have visited the store it has been top notch service!

We purchased a mattress here and are very happy with the selection, service, and quick delivery! We will definitely be shopping here again in the future! Highly recommend.

We love these guys! They always provide us with EXCELLENT service, quality furniture and most fitting recommendations! There is no place we'd rather purchase from. We have been more than satisfied with all furniture we purchase through them. In fact, I'm sure it won't be long until we're back in their store. We have bought a bed and a couch from them and it was exactly what we'd wanted. Highly recommend them!

I love my new chair! What a great deal! & because of good timing delivery was fast and efficient too. I live up on the hill, and had narrow stairs and hard corners to negotiate. Shaun was a professional salesperson who took me right over to exactly what I needed. What a great experience.

We have purchased several items over the years and have always been pleased. Most recently a new sofa and chair that are not only great quality but look beautiful. It is nice to be able to find quality and great customer service right here locally. Keep up the good work.

I have purchased all the furniture in our house from Mike and Shaun over the years. They have taken care of me from my first living room set that we all get when you move out on your own to the lifetime furniture we will continue to have. Competitive pricing and always aiming to please. We just also ordered all of our office furniture for your new business that we are opening here in La Grande. Top NOTCH!!

My husband and I purchased a sofa 5 years ago with recliners at each end. It came with a Limited Lifetime Manufacturer's Warranty. Last week part of the frame on one of the recliner sections broke. We called the La Grande store, they sent someone out to look at it the next day and called the manufacturer on our behalf. As it turns out the parts were no longer available, so the limited warranty was void. But, Mike from the store, sent someone out to pick up the recliner section, took it into the shop and repaired it (very well) himself. The recliner was delivered and reattached it to the sofa today. Appears to be good as new. There was no charge for the repair or pick-up and delivery. Needless to say, our next furniture purchase will definitely be from the La Grande NW Furniture and Mattress store.

I've purchased a few things from these guys on different occasions and each time they were beyond helpful, kind, professional, and honest. Delivery was prompt and tidy. I will continue to give my business to them! Great family business!

Great environment with literal tons of furniture to fit a large variety of decor styles! The manager that helped me was patient and informative, my favorite qualities in a salesperson. I'll undoubtedly be returning multipul times.

Northwest furniture and mattress has great service and and high quality furniture. Our boy colored with red marker all over one of our chairs. We called them an they had us wipe the microfiber with dawn and warm water cleared it right up. We have been back multiple times great small town feel and a huge inventory to choose from. If they don't have it in stock they most likely can get it in.

An awesome place, very helpful and knowledgeable about products, great prices, and always friendly and greet me with a smile.

My boyfriend and I just got a mattress from northwest about a month ago, and we LOVE it so much, couldn't be happier. They are very thorough and full of information. Love this place, first choice when it comes to furniture stores!

Really enjoyed working with mike and the NW Furniture and mattress crew. My furniture looks amazing, prices were reasonable, delivery was flawless. I will definitely work with them again.

Great selection with friendly people. They had what we were