A1- Plumbing & Heating

I am 100% satisfied with A-1 service. Same day service was incredible, especially since our basement had flooded. We have a new build home and this was a new problem. Shawn was able to fix the problem within hours and explained many options to fix the problem. He was honest, trying to give us best service but also save some money where we could.. he was extremely knowledgeable and friendly.! He spoke of how his dad taught him to do the right thing. I will use him in future projects! 5 stars!
Kim/Scott DeLorge

Called and spoke with Shawn Monday night at 9 pm. Came first thing the next morning to unclog our line. Was able to explain things and educate well. He is also a very pleasant person to work with. Funny, witty and professional. Also replaced a leaky shower head in a fast 5 minutes impromptu while he was here. I told him he is officially hired for all our future plumbing needs (and our house is full of them all the time). Couldn’t be happier!!

A1 - Plumbing & Heating is truly exceptional! Shawn's prompt response is an absolute luxury, especially when it comes to those pesky plumbing emergencies that always seem to crop up at the most inconvenient times. He arrived at our place in a flash, quickly assessed the situation, and provided a comprehensive plan of action. His thoroughness and attention to detail put our minds at ease, and he took the time to explain the problem and the steps needed to fix it. We couldn't be happier with the service we received!

A-1 plumbing will be my go to business from now on thanks to Shawn. I called about 11:30 this morning and everything was done and fixed by 2:30. I have written my share of reviews and when someone is honest with me I will show my gratitude. He did a great job and was also very insightful about my home and the history of where I live. Thanks A-1 plumbing.I highly recommend them for anything. You will not regret it.

I had a plumbing issue today ( Saturday evening ) Shawn came right away to help. Very kind, helpful , knowledgeable . Took care of the issue without any problems. Would recommend . I have scheduled another service with him already !

If you have a plumbing or heating concern and you’re looking for professional, highly competent, and courteous plumbers, then look no further, you’ve found them!

We had a 20++ year-old Bock indirect water heater that was failing. It was leaking water out of the side and bottom of the unit. We called A-1 Plumbing and Heating of Enfield, CT, and Shawn returned our call later that day.

Shawn scheduled an appointment to come out the very next day. He and associate Ed were punctual, knowledgeable, and fully discussed options. We were informed ahead of time that there was a charge for the initial house call/diagnostics and that it would be credited back to us on the final bill if we decided to go with them. Felt this was more than fair and he credited that charge on the bill. We wanted to stay with the American-made Bock system since we had such a positive experience with it over the years. Shawn researched the availability of our unit and found one in Central Massachusetts. Knowing that our unit was failing and soon we’d have no hot water, Shawn drove out of his way and picked up this unit so we wouldn’t have to wait for it to be shipped to us. We appreciated that to fit us into his schedule, the job was completed on Saturday. Shawn was thoughtful and skilled in his work. He worked with focus and efficiency, with attention to detail.

He and his associate, Ed, double-checked the heating and hot water system when turned back on and ensured it was functioning correctly. Ed is highly skilled in heating as well as plumbing and is an excellent communicator.

Highly recommended. 5-star effort, communication, and outcome! We look forward to having them work on some future plumbing projects we have planned.

This company was very responsive. Shawn was at my home one half hour after I called , purchased my new toilet and had all installation complete in two hours. Very courteous, informative and I will definitely call him again for my plumbing needs.

Shawn came out during an emergency late last Saturday night. Kid was amazing . Handled all my problems after a house fire, explained everything and saved me thousands in more damage. Great guy that reminded me of the old days of customer service . Went out of his way to help out me and my family .

Replacing my Hot Water Heater Tank!!

Outstanding, same day service by Shawn. He’s extremely knowledgeable, professional and efficient and willing to take the time to ensure that I understood the problem with my hot water heater tank.
I highly recommend A-1 Plumbing and Heating to anyone with plumbing needs !!

Shawn came the same day I called. He was prompt professional and explained everything. I would highly recommend him

Highly recommend A-1 Plumbing and heating. I called Sean for an after hours call for a drain pipe issue. Sean came out to my house within 45 minutes and immediately started on the job. Sean resolved the issue within a few hours and gave his recommendations on some other plumbing concerns he observed. I will definitely be calling Sean back in the future for any other fixings!

Shawn was a pro called to the house on 3 occasions did a wonderful job. Was concerned with doing the job right and keeping the cost down. Very neat and explained everything. Excellent.

Shawn was a pro and super responsive. Had a plumbing emergency and he came right over and figured it out. Gave me options for correction at a good price. Highly recommend !

Shawn was extremely professional and was great to work with. He was prompt and finished the job quickly. Would call him again should we need anything further

Did above and beyond responding to my emergency toilet repair and installation. Very well done.

Shawn took care of a slew of issues I had from a root balls clogging the main to leaking valves all in one visit. Explained everything he was going to do and what the end result would be. Zero issues and very professional. Would recommend to anyone.

Shawn is a professional. Very patient and accommodating. I cannot say enough good things about his work ethic and customer- centric attitude.

Great experience after an emergency call for a Sunday sewer need. Friendly and fair pricing. Would recommend and call again in a heart beat. Immediately answered the phone and arrived when promised. Thank you!

This is the only plumbing service I will call - super trustworthy and provides quality work. Shawn is the best , he has diagnosed and repaired many in-depth problems the house had

Shawn is an awesome guy very professional I called and within half hour he was at my door fixed my problem and was in his way in an hour definitely will use them again …..thank you