OnPoint Community Credit Union

I love that there are more OnPoint locations. Just this week, Laura Ziegler patiently walked me through CDs and the premium savings bundle. She was knowledgeable and extremely kind. In the few times I've used this branch, I've never waited long and the staff have been very helpful.

Alex B. was an absolute GOD send! He helped me figure out why I was seeing a random charge and got the charges reversed right away. I am so glad I came into to get help and he was available! Also bonus points for being so kind while I was frustrated!

Everyone there is always super nice! Always look forward to the conversations I have when I go to pay my carpayment. Also got an amazing interest rate for it! 😊

Aubrey was very friendly and always has a smile on her face Nancy as well I love ur tellers😄

I have been banking with this branch for a couple years now in fact, all of our employees are now members, and it has made this process so nice for everyone.

I have been slowly moving all services fro US Bank to OnPoint, because OnPoint doesn’t take every opportunity to screw you over, like my experience with US Bank. I have had only posit experiences with top notch customer service at OnPoint.

My most recent experience was with Jordan, at OnPoint Credit Union at 11565 SW Pacific Hwy. I had nothing but trouble with US Bank credit cards… but, my experience with Jordan was a delight. He was a pleasure to work with, experienced enough to be really helpful and worked quite quickly to get me all setup. I even got a call from him, so he could get me just what I wanted/needed.

Don’t hesitate for a moment! OnPoint is a different experience all together… you’re going to love it.

And after two decades with US Bank pain… I’m actually finding I enjoy banking again.

Thanks Jordan, and everyone who works so hard to care for us little ppl there at OnPoint!

Love this branch
The tellers are friendly and personable
I always have a quick in and out because they are so efficient
Go here

Always so efficient and friendly!! Beau was extremely kind and took care of all my errands quickly :)

Very nice Employee’s every time I visit this location thank you to whoever helped me today!

I had a really easy time opening my accounts and applying for a car loan with Jordan Butler. He had great customer service and he was really easy going, 11/10 recommend requesting him directly when you go in for anything at this branch 🙂

Always a smooth experience, Aubrey in particular is great!

Justin went over & above to help me with a challenging situation for me. He was kind & helpful, & resolved my issue! Great customer service skills!

The people who work here are so nice!!

The staff here are friendly and helpful. Highly recommend Jordan Butler!

Everyone is very helpful and efficient

I have never left a place of business feeling so guilty, embarrassed, and then angry. That place has the worst banking experience and costumer skills I could ever imagine. I know that anyone about the tellers position doesn't like there job. They have absolutely no respect or interest in what you need. Also they all stick together no matter right or wrong. I spoke to the branch manager and she would not stop talking to hear my issue,then said she was going to check into it and call me back the same day. I still haven't heard from her and I can't seem to get her number, they are doing whatever she wants. So I have been trying to find out who's above her and the same thing. Nothing