Macy's

Want to give it a 5 star for the great customer service. I bought some clothes online but the size was wrong, I went in to the store and asked for help. The guy at the customer service counter was super nice and patient, he helped me reorder the clothes in the right size and shipped to my place, arrived before Christmas! He did a great job! 👏🏻 I like the store, you can find pretty much everything there. I enjoyed going there finding the best deals.

Macys is the most welcoming, warmest and most stocked store in the entire mall. In addition, the mood is already for Black Friday (with significant discounts) and end-of-year celebrations.

My husband needed new shoes. We went to several other places with no luck. Walking into Macy's the first pair that caught his attention were Steve Maddens. These shoes look great. He says they're comfortable and they were on sale. Macy's has a large variety of shoe types. He found just what he was looking for.

I came to the Washington Square store on 2/18/2024 to the Bobby brown counter looking for a specific shade of foundation. Liz was amazing about helping me. Unfortunately my shade was out of stock, but she gave me samples and options on where I could buy. Next time I am out in that area, will specifically look for Liz.

Men's wear suits section, Bijon served very well. Helped me select correct suit size. Arranged for one piece to be posted to my hotel. Extremely helpful and polite.

Yasameen in Women’s shoes was extremely helpful. She went out of her way to help me find the perfect shoes for me. I don’t generally write reviews but I felt I truly needed to share my experience.

Royall… in women’s and youth shoes was amazing! He went out of his way to make my shopping experience amazing! Macy’s should make sure to let him know how much that he’s went above and beyond to help!

The store with the most beautiful holiday feeling in Washington Square is Macy's. Just seeing the holiday decorations made it relaxing while I shopped, mask on. It is spotless, and hand sanitizers are easy to find.

They have excellent holiday shopping areas with gifts boxed and ready to go. Ladies fashion, cosmetics, jewelry, men's cologne and clothing, and home accessories are easy to shop.

This Macy's has lots of parking and easy to find curbside pickup for online orders. If you enter the 1st floor from the garage door, you will easily find the pickup/return counter. Entrance doors are ADA accessible and have a button for the automatic door opener. Inside the store, the aisles and shopping areas area easily ADA accessible. Mall parking has ADA spots near all the entrance areas.

Thanks for helping me to remember to believe in the season Macy's.

Great deals helpful floor staff. Get Coupon deals with out having your coupon on you.. Also you still get in on sales with just your phone number and ssn... Clean fitting rooms.don't have in stock staff will help you order on line

My wife buys her makeup from here. Friendly and helpful staff

Had been to Macy’s near Washingtonsquare.
It’s a huge store with wide varieties.
Staff service is good.

My wife found a $150 dress for $15 and I found a bowtie/ pocket squat for new years. Not too crowd, we got in and out in under an hour.

Had what I wanted. Carolyn Lewis at jewelry counter was great, not pushy. Thanks for great service.

I come to Macy's for cologne or if I'm getting someone a gift. I appreciate the variety they offer on their products and also the varied price points of like items. All in all Macy's is a great retail store with great options and varieties.

Always able to find great deals Ann's sales... Cashiers can be a little hard to find at times. Coupons family days or always good to shop with... Dressing rooms are large and lots of mirrors.

Went to this location in search of a prom dress, not expecting to find anything good and waste hours in all the stores. Luckily, we found an amazing dress and had an amazing sales worker in the process. Michael did an incredible job engaging in conversation and helping the checkout go as smoothly as possible. He was amazing with recommendations, and even inspired my child to join the debate team. Thank you, Michael!

Enjoy Christmas shopping at Macy's. The only downside was the lack of staff to assist you

Dee, at the men's fragrance counter, is the absolute BEST! She truly knows her stuff, and was very helpful while guiding me through my selections. She was so awesome yesterday, I confidently purchased two different fragrances for different occasions and I'm already getting tons of compliments the first time I wore one of them today! Dee, you're amazing and I can't thank you enough for your excellent customer service!

Stopped in a couple of days ago to check out cologne for a gift. I went in so unprepared and didn't know where to even begin. The staff in the men's department were so helpful! They took me around to some popular scents and also told me what other colognes it may be comparable to. This made the trip quick and really enjoyable. This experience really made me happy and I will visit here for fragrances again in the future.

Bijan in the Men's department, and Ala the tailor, were friendly, fast, and very helpful. I had an urgent situation that required purchasing and hemming two pair of dress slacks within a few hours. They went out of their way to to help me, and I am grateful!