Claire Murray Store

The merchandise is great, and the people running the store patiently help to find what you are looking for.

The store was very helpful in answering questions I had about a rug. I'm looking forward to visiting the store this summer.

Looking for a hooked rug ? If yes, this is your go-to place ... period!!

Enjoyed my first visit to Claire Murray in Barnstable. I know who I am going to get a rug for. 🎵🎶

Beautiful items, lovely staff

Great sales staff

Love this store!

Beautiful product

I have been a customer of Claire Murray's stores and online stores for many years. I own several rugs, and I have made several from rug kits. I recently emailed the store about exchanging a kit which I received for a Christmas present. I was told that the rug kits are a "small side business" and they are concentrating on the pre-made rugs. I was told to take my business somewhere else. This was from "Julie." Last summer, I emailed with someone from the store who told me that they could do just about anything I requested. I am disgusted by Julie's response. It is completely inappropriate. I would not recommend dealing with this store if this is their attitude. Arrogance does not make good customer service.

The rugs were beautiful and appeared to be well done. The in store experience was horrendous. Attitudes ranged from arrogance and complacency to completely ignoring proper, respectful customer service. Won't be back.