T-Mobile

Had a great experience. Place was packed and it took a while to be taken care of, but that's normal for a cell phone store. I'd rather wait in line and know they're going to take their time with me when it's my turn, then to be rushed out the door. Josie helped us find the right phone without pressuring us into something more than we needed. He was very knowledgeable, helpful and patient with the changeover. I'll definitely return in the future.

After my last experience going here last year I was very hesitant to go back, but thought I would give them a 2nd chance, So glad I did, Stephanie took great car of my wife and I as we upgraded our phones and plan..Thank you Stephanie

Love this store. They had this speaker on an amazing sale

Had heard my local store was closed due to renovations. They said they had been, but had just re-opened that day

Definitely had a great experience, the staff did greet me and I explained what was going on with my phone and they said no problem and will have a replacement phone soon. I was very pleased since I never really go into the T-mobile stores at all. Thank you staff at this location for great customer service

Great help switching over new phone. I'm glad he told us before he took the phone that it would be 35. If he did it. But free if he walked us though it. A total of 20 minutes, can't complain about that!

My experience was awesome. Nichole and Kevin were the best. They explained everything about my new phone. And made sure my phone was all set before I left the store. I will make sure that they get all my business in the future.
Thank you Nichole and Kevin.

I bought an iPhone and wanted to assign my old phone number to it. I went to several other sprint stores and all of them said it couldn’t be done and that I would need to get a new number. I liked my old number though after going to several places I began to think I would have to switch, until I went to sprint in raynham. The man behind the counters name was T.J and he said he could do it no problem. He was able to resolve the issue and my old number was restored to my iPhone. Thank you T.J and the sprint team for the hard work.

TJ was absolutely fantastic when we went in to get new phones on Saturday. His customer service was perfect, he was able to have us in and out in no time. I was Highly impressed. if your ever in the store asking for him for any of your phone needs. Thanks again TJ!!!

Chris & Mornel are a true valuable asset to this store & to the Sprint Company. You both were so amazing when we came in w/ what we thought was going to be a nightmare cause of a previous visit to an authorized retailer (who should not be allowed to even be in business w/ the way a certain gentleman treats people!) We went in & told Chris & Mornel everything about how I order the wrong phone for the wrong account & so on w/ the other phone & when we tried to activate them over the phone & I told the woman on the phone when I ordered them I ordered the wrong colors & if I could just switch them & activate them w/ the color that my daughter wanted on her line (which was the 1 I ordered for my line & my color on her line.) I was rushing. I was trying to buy 4 IPhones over the phone & then trying to activate 4 iPhones over the phone. We went to an Authorized Dealer & nothing was done accept making us feel like complete idiots & making our 16 yr old sit in a chair crying as she had to listen to herself being berated by the male employee on it being her fault & we had to listen to him telling us that basically we were stupid cause we didn't go & buy them from him in the 1st place & then no one would have to be wasting their time trying to figure out how bad I screwed the phones on. As he made sure to tell us numerous times that he wasn't making any money of trying to fix the phones While he was trying to switch them & what not. He then said he couldn't fix them & to send them back & them come back to him & buy them the right way. We didn't! I will never go back to the Lakeville, MA store again. Even if it's the last store there is to go to. We went to Chris & Mornel & they made us all feel so much better. Explained EVERYTHING to us & that we just had to come back when a lead or manager was there. We did & the manager had everything fixed in no time at all. All he had to do was return the phones & cancel the leases which took no time & then guess what THEIR STORE GOT CREDIT FOR THE 2 PHONE SALES!!!! All cause they were calm, respectful & listened. That's all we ever wanted. To be treated how we treat others. Not like we're stupid or our daughter is a brat or whatever. Chris & Mornel had not only my daughter smiling & laughing but had my husband & myself smiling & laughing. The Store manager (his name is right on the tip of my tongue, I'm sorry for the life of me I can't remember it *only took me like a week & 1/2 to remember Mornel's so it's not personal.* I have a horrible memory & I think the woman's name was Ashley? I just can't say enough about all of them @ the Spring Store in Shaw's Plaza in Raynham, MA ( next to Pet Smart. Where Radio Shack used to be. In the strip mall behind CVS.) If your in the Raynham area don't waste your time driving to the Lakeville one. Go to this Spring store in Raynham, MA in Shaw's Plaza where Radio Shack used to be next to Pet Smart. You won't be disappointed. Tell them The Ramos' sent them &I ask them if they have been studying up on their Panama history & Noriega!!!!

Bobby was helpful and patient, very easy process upgrading my elderly moms IPhone, thank you

I went to this location to get the new iphone Xr. My experiance was awesome. Thomas helped me with my setup. The service was great and the sprint team at this location does a fantastic job with customers. Great store.

RJ the manager helped me and was fantastic. It's so rare when you get good customer service nowadays so it really sticks out when you do. Especially for something as frustrating as getting a new phone.

Great experience! The salesperson was very professional and extremely personable.

When I got to the store there were 7 customers ahead of me sales staff came up to me and said someone will be helping in a couple of minutes . When it was my time the sales person was friendly and professional help me to get my new phone and transfer all my data . Going to recommend this store to all my friends and family.

I LOVE T-MOBILE. THE STAFF ARE ALWAYS FRIENDLY, HELPFUL AND KIND. BEEN A CUSTOMER FOR YEARS AND EVERY TIME I HAVE AN ISSUE THEY ARE MORE THEN HAPPY TO HELP RESOLVE IT. UNLIKE METRO

Thanks again, thay even opened up
early to take care of the line.
Right on T -Mobile show how it's done.

I Likee mobile almost 21 year with T-Mobile the best

Great, knowledgeable staff. Walked in, it was very busy but was greeted and my issue was solved!

There's not much of a weight even if it's crowded. All the work is seem to be very knowledgeable