Advance Auto Parts

Purchased new battery for our car and the store associate installed it. Removing old battery due to corrosion around the positive cable was extremely difficult. She maintained a great attitude and was determined to complete the job. Will definitely purchase from Elsmere store in the future.

First thing is first, getting into and out of the parking lot can be frustrating. I know there is very little that can be done about it so it has not effected my rating, just mostly wanted to give everyone a heads up.

As far as the service here it is great. The guys behind the counter were super friendly and knowledgeable. I only came in for wiper blades, which they do install for free, but I wanted to do it myself so I did not use this offer. They helped me pick out the right size and type for my vehicle. I was in and out within 5 minutes.

These folks are great. I bought a car battery and they took great care of me. One of the employees who was off the clock actually sold me the battery and installed it just to help his other Co-workers out. He had a great attitude. We need more folks like him I think. I wish I could remember this young man's name, hut job well done.

Not only did they get me the best deal possible, but I was very surprised that they do the installation at no cost. I was pleasantly surprised when he asked for sure.

Bought a Delphi fuel pump on line for my Chevy truck and saved 20%.Cant beat that nowhere.

The best auto parts store to get parts at. I won't go anywhere else if I dont have to

This weekend both my brake lights went out so I stopped in to get new bulbs and Kele was there. He was extremely polite and professional. He quickly looked up the part that I needed found it and offered to help me install the bulbs. Every time I have been to this location I have had amazing service. It is because of employees like Kele that I keep going back there for my automotive needs.! Thank you Kele and thank you to the awesome leadership of that team. You leadership shows through your employees!

Very nice and friendly people

Single, solitary employee was very helpful, compassionate, helpful. No one else showed for their shift, so the poor man was alone. Even with this situation, he was kind to me.

I needed something specialized, which they did not have in store, but they were extremely nice and did tell me where I may be able to get it if I needed it that moment, or offered to order it for me if there was not a rush. I really appreciate businesses that are looking out for the consumer and this move won my business. Great staff!

If they don't have your parts in stock they can usually have them to you by the end of the day. Fast and friendly staff.

Went in for 2 bad low beam replacement lamps. Was greeted by an employee who helped me locate my parts quickly. The manager rang me out and double checked that I had proper parts. Went out to do the replacement per instructions in manual. The manual said you had to remove entire lamp assembly from car. Turns out I would need a metric socket. Went back in to purchase one, but manager suggested he take a look as he had dealt with model vehicle before. He made the change out on both of my low beam lamps in under 10th minutes tops, saved me money on socket purchase, and the work it would have made for me pulling out full assembly. My thanks to him here and 5 stars for both knowledge and customer service.

Excellent customer service. Dan is great

Let me tell you about these people that work here...my car broke down and they didnt have my part and this sweet lady named jenny aka jennifer ran all over the place 2 different spots to find my part so I wouldnt have to sleep in my car in front of there store ...and the one place she had to run was an hour away so she spend her whole day helping us .... we give this place props for being amazing to a couple of outta towners

Got everythingng I needed from an extremely helpful staff. The checked out my battery and alternator as well. All good.

This place is awesome not only doing anything they can to help with your automotive needs !! But also subbing for a pick up point for UPS ! Thank you to everyone at Advance Auto Parts !

Came for a battery I ordered online. Was in and out in no time. Great customer service. The guy even carried the battery out to the car for me.

It was a good place the staff was really nice. Unfortunately the computer was down and I didn't have time to go back. I would recommend it

Employee was very helpful, testing two batteries for me. Very good customer service. Thank you. I'll be back.

Great place to get auto parts most of the time. Every once in a while they get someone working there that don't know which end of a screwdriver you use to drive a nail but they don't last very long.

Danielle was so helpful and great with customer service