Knox Ford

A HUGE thank you to Randy for helping us out tremendously when it came to us and our vehicle getting fixed. Honestly do not think things would have turned out so well without him! We had a problem with our vehicle that we weren’t prepared for, and so we turned the car in on Thursday so it could be looked at the following Tuesday (The soonest they were able to get me in). They were able to quickly diagnose and fix majority of it Monday morning and then fixed it all by Tuesday afternoon! Randy was able to give me a ride home that Thursday and was super generous and helpful and got us a great price on getting our car fixed! Also thank you to Angel and Donnie with the advice on the situation and just genuinely helping us, and of course to Brendon for being the tech that worked on our car! If you want an honest dealership to take your car to, this is the one! :)

As we all know, going to any car dealership seems to extremely painful for most of us. At 32, I’ve been around many car salesman’s but not one that made me feel comfortable or cared to listen to our opinions, wants, and needs. Knox Ford of Radcliff is the place to go.

We did not feel pressured to buy, much less purchase a specific vehicle. My husband and I went in and left within a few hours. We traded in our ‘20 XLT Explorer for a ‘23 Explorer Timberline. Not only did we get such a beautiful car that was an upgrade from our 2020, BUT the payments on our new car is less than the car we traded. Isaac Lord is the man to speak to and the man I’d recommend to anyone. Kevin Goss (sales and finance manager) took care of us as well and answered every single question we thrown at him.

If we had to go back in time and choose a dealership again we’d choose this one a million times over. One thing I appreciate just as much as our new beautiful timberline is a great conversation and I’ll admit it, we had our fair share of laughs which is unheard of in a dealership for me.

We bought a truck from here, it is very nice and they did work with us to get the payment we wanted. Issac was our salesman and he did a great job. We will come back when we need another vehicle

Eric was extremely professional. We were very impressed with his work. He was a great technician. As long as he is working on it, we will always bring our vehicles to him!

Knox Ford does an amazing job. Eric S (tech) was prompt, attentive and professional. He is great and recommend him to all my friends and family. If you go to Knox Ford request Eric. Thank you.

Knox Ford has fair prices. I highly recommend William for all your repairs. Friendly, professional, and very attentive.

Transparent, honest, and genuine…3 words I wouldn’t normally use to describe anyone in the car business (including my own brother), but that’s exactly what you get with the Knox Ford sales team! Micah was surprisingly easy to work with; despite owning a V6 Mustang and having way too many pictures of his cat, named Shrimp, he’s actually a really cool guy! 😀 The sales manager, Nick, was a strong closer while simultaneously balancing being both fair and transparent, which was actually refreshing after previous experiences with sales managers who only know how to negotiate from one extreme end of the spectrum or the other. Overall, great car buying experience! If you’re in the market for a new car, truck, van, or SUV, go see the guys at Knox Ford!

Absolutely enjoyed doing business at Knox Ford. My salesman Micah was instrumental to me purchasing the truck. He has a professional demeanor and his mannerisms are unmatched. He forstered a positive climate and spearhead the deal from beginning to completion. Look no further than Knox Ford outstanding staff from Sale Manger to Finance Manger. Thanks Knox Ford for outstanding customer service! Highly recommend

Hell of a place to have your Ford serviced and or repairs done. Staff is extremely professional and the work they do is top notch!

Donnie is the best!!!
Bought my husband a truck from him and had an AMAZING experience. We brought our toddler with us and they were just as great with him! There was none of the usual hassle or anything. They went above and beyond to get us the truck we wanted. Would definitely buy from them again!

Great service and fair pricing . Eric Stovall was especially helpful and friendly to deal with . Thanks for an awesome experience

carguru Donnie went above and beyond to help me find the perfect vehicle for delivering mail. highly recommended and I would buy another vehicle from him❤

I HIGHLY recommend this dealership. I was very skeptical of dealers with the supply chain issues and just overall previous experiences and this dealership eased every single worry I had. They were communicative from the start, very transparent with everything, and even had multiple follow up opportunities, just to make sure I was satisfied with my new Ford Maverick purchase. I cannot recommend this dealership enough. ASK FOR DONNIE!!!! Through and through, he was honest and helpful and exactly what I needed throughout the process. I have been talking to everyone about my experience there non-stop, and they have already made me a lifetime customer for the next time I want to be a new vehicle!

Didn’t think I would be approved because of my credit but Donnie the sales guy made it happen thank you and it was super easy I’m definitely gonna recommend Knox Ford to my friends

Best Ford dealer around hands down. Employees were pleasant and professional. I didnt have to wait two months to get my vehicle in and they took care of my issue after going over all the details with me. Prices were fair too. If you cant tell, I only buy Ford and I am very picky about who I let work on my stuff. This place gets an A+++ from me. GO HERE FIRST.

Troy and the staff at Knox Ford are awesome! They really work hard to get us a great deal and actually exceeded our hopes and expectations! Thanks guys for always being the best!

I just recently bought my f150 from here. They we're fast and easy to deal with. Just ask for (Nick!!!) He will take care of you. Tell him I sent you.

A huge thank to William who is very knowledgeable and a great technician while working on my car.

I was very happy and impressed with Knox Ford. Very laid back and honest which is a game changer. Nick was great, he answered all our questions and went above what we would have ever asked. It might be a drive to get here but I'm going to tell you, go out and talk to these guys. Louisville car dealers don't even come close to these guys. 100% Professionals, honest and will listen. This is coming from a Chevy guy but I might have to buy another Ford after this experience. Thanks again Nick, it was great working with you.

This team provided exceptional customer service. They answered all my questions from my initial order all the way until delivery. JR was a pleasure to work with and is incredibly friendly. One of the easiest car buying experiences I've had.