Kentucky Farm Bureau Insurance | Hardin County - Radcliff

I have been a customer of KFB and Brandon Simpson's office for over 6 years. Most times I deal with Trish. Every time she is pleasant, professional, and customer focused. I really enjoy working with her and Brandon. Great job! I recommend them to all my friends and colleagues. - Hutch.

Customer service is top notch!! All staff are very friendly and helpful. I love that I feel comfortable when talking to anybody in dealing with my insurance needs. Tammy Long went above and beyond to help me and my family when we needed advice. Highly recommend Tammy Long!!!

This insurance company has been nothing short of amazing, I've never experienced such great customer service with real live people answering the phones. Trish has always been super nice and helpful when I call in. And Brandon is very helpful also. I love this branch and it's people!! The pricing is affordable too which makes it the best option in my opinion.

Such an awesome team! Amanda Feather was excellent dealing with our transition from one state to KY. She made getting our new policy easy and even helped with getting our home covered! She handled everything gracefully and is able to answer any questions I have had! I recommend her to everyone I know!

Tammy Long has been so helpful and so friendly. I highly recommend her. Anytime I pay my insurance bill I contact her and she helps take care of it. Today my mortgage company changed lenders and I had to update my home owners insurance and Tammy helped me walk through the process and she sent my appropriate documents to the mortgage company.

Amanda Feather in the Radcliff office is absolutely AMAZING! She never fails to respond promptly and professionally. I have never been disappointed when working with her, she sets the standard for fantastic customer service!! Shes more like a friend than an insurance agent! My thanks to Amanda and the entire office for the 5 star service that you provide!

No one likes dealing with insurance but it’s apart of life. Tammy Long makes it quick, easy, and goes above and beyond.
Always friendly and professional!
She is one of the few business people left, that answers her phone calls directly.
Our business stays with Tammy!

I have been with Farm Bureau For many years and a big reason for that is the service I get from Tammy Long. She is always willing to listen and most of all help us when anything happens. When were in Georgia someone broke into my truck by shattering my back window- I called the next day and she assured me all would be okay and got the process started. It went smoothly and I could not have been more greatful. Thank you Tammy Long for all you do.

Amanda Feather from Kentucky Farm Bureau in Radcliff has been our insurance agent for some years now, and we absolutely love her!!!! She really is the best! She has helped us through so many auto and life changes over the years, and she has done it in a way that has always been quick and easy. She has helped us with purchasing new vehicles, wrecks, home updates, and much more. She has always went out of her way to make sure that she is getting us the best deal possible. If you are looking for an amazing, reliable insurance agent....Amanda is the one for you. Call KFB in Radcliff and ask for her. She's always eager and happy to help!!

Brandon Simpson has been my agent for quite a while and his staff is simply amazing! I can call Amanda Feather with any issue and she is quick and courteous. She always shoots me straight and if she doesn’t know something she will find out and call me right back! I never get the “brush off” like I did with USAA!!! Simply a great agent and a great team!!!

We have done business with Farm Bureau for years. Comparative shopp ed rates. Can't beat the rates or the way the company looks after its members.

At this location? Trish is the main reason we keep coming back. She meets you with the attitude that she cares solely about you. She's there to serve and that comes across...immediately. She's so kind, caring, and professional as well. People are hurting and so much of life has changed for so many.

The last thing in this time or any, do you want to deal with a rude attitude , in a business which says they don't care. You're just a number.

That has NEVER been the case here. Trish is the best as far as we are concerned. My hubby says she's the reason we are still there. Yes the others there are good. She's the BEST !

Every single company should have someone like Trish training all employees on proper communication! It would definitely advance that company beyond their expectations.

I love the team at the Radcliff branch. Trish is fantastic to work with and always super helpful when I have a question. I recently had to go through the claims process and everyone made it so incredibly easy! Thank you Trish and team for a wonderful experience.

My husband and I have been customers of Kentucky Farm Bureau for several years. Working with insurance rep Tammy Long is an absolute breeze. She is always willing to help and answers any questions you may have. 10/10 recommend!

The customer service experience at the Radcliff Ky Farm Bureau could not be better. You can always count on being greeted by the friendly smile of Trish Vernon when you walk in the door.
After spending years in retail knowing how demanding customers can be it's great to see someone who can handle all situations pleasantly and with ease. Thanks Trish for being so nice.

I called to inquire about a balance I owed and to pay my bill and got Trish Vernon. She was super nice and incredibly professional and helpful. I really appreciate her proficiency in providing me with the answers I needed. I just love Kentucky Farm Bureau and will be a life long client.

Tammy Long is the person to see. Always professional and informative. She takes care of you as a person not just another account. KFB handles all my insurance needs for past 12+ish years I've not been disappointed yet.

Been doing business with this branch of KFB for about 2 decades, and I have only good things to say about them. When we've had claims, they've been most helpful. When I have questions, they answer them. When I just need to pay my bill, they take time to actually speak with me. I am not just a number here. Thank you to Trish and ALL of the staff for always being awesome!

Trish Vernon at Ky Farm Bureau is the sweetest, most professional customer service representative I’ve ever had the pleasure of talking to. She always has a great attitude and quickly takes care of your needs.

I visited the Radcliff office to inform the insurance agent my husband hit a deer this morning. Amanda Feather was my Customer Service Representative. She was friendly, supportive and informative. I appreciate her fast acting approach and sweet disposition.

Trish has always done an amazing job raking care of my family and myself whenever i come in or call on the phone. The best part is even with all the customers she has to deal with she remembers me by name.