Builders FirstSource

Love their garden center. Plants are lovingly cared for and staff is very helpful and knowledgeable. Thanks Tory for helping to load my purchases into my car.

They had exatly what I needed and that made me look around even more and buy a few things not on my immediate list. A good thing if you have a store. Their product selections are great and very in-depth.

The front desk lady was pleasant and said that she had been there only 2 weeks. I get the feeling from the customer reviews and my own observations that they have a hefty employee turnover. It doesn't shine upon the management really because Covid has messed with every business in every town. It's difficult to train new employees when you're masked and feeling blue.

That said, a lumber/harddware business has an even more difficult issue when the male customers don't wear masks. I probably won't come back until the Pandemic is fairly well over because macho attitudes, the devil-may-care attitudes a lot of construction guys exhibit, just mean "It's all about me....you don't count". Very difficult to police as a business like this, but check out Sedona ACE Hardware and you'll see full mask compliance.

Great garden department along with courteous staff…landscaping supplies ample

Great service, large selection, good location. Garden center.

Wife and I went in Saturday got what we needed we forgot my wife had bought the same stuff at home Depot but forgot it in our other truck. When we got home looked at the price home Depot was higher. Exceptional service friendly in like home Depot can't find anyone to help we will go back now every time

Impressive selections, fair prices, and helpful staff. Not just for builders, either. Homeowners will find parts and items too. Save a trip out! Even have a kitchen design center with cabinets on display and a designer ready to help with your project.

My review is strictly for the Garden Center. I have been to every nursery/garden center in the Verde Valley and could not find the last 12 RED plants I needed for my garden. HAD to be red and HAD to be this week. Builders was the only place that offered to order plants for me and when those plants came in and were too "orangey" they didn't hassle me at all. The Garden Center manager personally helped me locate the perfect red flowering beauties I needed and packed a flat for me. I love to shop local - but rarely find this "above and beyond" kind of customer service! Spectacular!

They had the materials I needed and took care of me in a few minutes. Polite and professional. Knowledgeable with courtesy. Found a home for my needs. Thank you guys.

The gentleman that helped me was amazing!
However I was warned about Rob - a "contractor" who leaves people's roofs off and when it rains and ruins their ceilings and walls he ignores their calls and texts and stops showing up.... So Rob if you're reading this shame on you for taking advantage of a sweet older lady.

I bought a Fiskars pick to use for volunteer trail work. 3 years of hard work and abuse later it broke. Greg Link took excellent care of the situation and got me a new pick. No hassle, no problems.

Nice garden, plant, accessory selection
Large home store i.e. paint, tools, etc
Very helpful! We just bought 4 FAB folding camp type chairs on sale...super sturdy @ a great price!

Masks required for entry and they do have the clear acrylic hygiene panels between customers and staff/cashiers.
They are planning a major store update and merchandise re-arrangement, so for the time being, they are using a JIT supply-chain until they have to stop temporarily. I found what I needed for my project - a bunch of various sized 1/4 X 20 X xlength" hex bolts, rope, exterior spray paint and few other items.
They have an actual lumber yard in the back you have place your orders at the central inside store bull-pen desk and they will direct you where to go, and radio ahead for the yard staff to pull your order. Be ready with your tie-down stuff to secure your cargo.

I have purchased several home construction materials from ProBuild. The staff is very helpful and knowledgeable. The main store has several items for home repair including tools, plumbing supply, electrical supply etc. They also have a good size warehouse and lumber yard to pick up most project items such as drywall, osb, plywood, 2x4's, 2x6's, etc. Their pro desk is very quick at getting new deliveries in for special order items. One of the best things is that ProBuild provides convenience with a fair price in Sedona-It saves time from making trips to Home Depot in Cottonwood.

The have the rair hardware items I need. The staff was great help. Their cabinet department is beautiful.

Jeff Baker & Mr Morgan from electric department were both Exelent help beings me & my family are new in town sincerely; Kenneth James Madetzke & Family

Very helpful staff and the wood looks a hole lot better than the home depot

Great customer service especially in contractor sales. Rip Mike Sampson. You will be missed my friend!

Great staff, great selection! Highly recommend, AND a super garden center, too!!

2016 Winter Hours
Retail and Garden Center
M-F 8-5
Sat 8-4
Sun 9-3

Contractor Sales
M-F 7-4
Closed Sat, Sun

Helpful staff, prices on par with Home Depot (it seems to me) since the change in the ownership.