Bob Smith Plumbing

I have worked on renovating this 10 unit building for 3 years now and experienced a bunch of contractors. Bob Smith Plumbing stands tall among them.

I met Jimmy, the owner, who showed up within 24 hours of being referred, was professional and informative.

His entire staff are really on their game customer experience wise from timeliness to support, to kindness. Kat was great and Loni, who seems to be the face of the brand (she is the one you communicate with the most), is amazing.

They did a great job, my property was respected and looks great after the job was done, and they kept me informed every step of the way.

I recommend them wholeheartedly. And thank you to Gimler Plumbing for recommending them for this specialty job.

This company is amazing! Every single staff member from owner, office staff and technicians is professional, punctual, knowledgeable , friendly and courteous. They go out of their way to put the customer at ease (we had them tunnel underneath the house to replace old pipes and very really nervous about such a big job). Everything went without any problems and on time. Everyone let me know at every step so I never had to worry. Truly an amazing company. My neighbors and friends also used them for pipe replacement and they also thought they were exceptional.
Thank you for a wonderful job.
Irene Silverman

Bob Smith Plumbing expeditiously came to tunnel and replace our cast iron pipe under the foundation. We weren't experiencing leaks, but were being proactive. It has greatly improved our plumbing drainage - no more water bubbling up in the kitchen sink when doing the laundry and our bathtub drains quickly too. They have a great team, all working together in harmony. I was impressed with the whole process. Great job and great communication!

Bob Smith Plumbing just completed the job that replaced the cast iron pipes under my house with PVC. They did a great job. Every associate from the company that I interacted with was pleasant, professional and very knowledgeable. Their communication during the whole process was fantastic. I highly recommend Bob Smith Plumbing.

If you are looking to complete this type of project for your home, do not even bother calling another company. Bob Smith is the absolute best at what they do. From the first phone call I knew I was in good hands. When I had more complex questions, I had a direct line to the president. When I had project related questions, my phone calls and texts were answered immediately. When I had a very unusual (but fixable) problem occur, the team bent over backwards to make sure that it was resolved and I was happy. Bob Smith is 5-star because of their two core competencies - tunneled pipe replacement (they are EXPERTS) and customer service. These two things are the secret sauce to their success and I am so happy I selected them to replace my drain lines and sewer pipe, and have already referred them to two other homeowners. THANK YOU Bob Smith!

I cannot say enough about how excellent our service by Bob Smith’s plumbing was ! We had an amazing experience dealing with a very complicated problem. Their staff was extremely knowledgeable and professional, and we will recommend them to everyone in our area.

Bob Smith Plumbing is who you need if you have a break in your cast iron sewer line. They will Tunnel, compress a backfill, and anything else to get your home back in shape. All workers are certified on all aspects of fixing your plumbing underground.

Bob smith is the best for underslab cast iron sewer pipe replacement. I shopped for the best in price. They are in and out completely in 2 plus weeks. After final plumbing inspection, inspection, it’s finished. At no time was it here and inconveniences . You can use the plumbing except for some brief times.when I buy my next home, if it has cast iron, I will use them again.

Faced with the huge expense of tunneling under the house- Bob Smith Plumbing made it as painless as possible. They were on top of communication the whole way, chose the least destructive spot to dig, and the staff was pleasant and professional. They turned out to be less expensive than the other bid we got, and the other guy told us they'd have to dig up a 10' hole in the front of the house. Bob's guys dug a tiny hole I wouldn't have thought possible for a person to work in. Super impressed, and highly recommend them to make the process as painless as possible.

Great company! Everyone was very professional, respectful, and fast working. The front office was always responsive to inquiries and scheduling; very organized, knowledgeable, and patient in explaining everything. They helped us stay within budget for such a big job. I would highly recommend Bob Smith Plumbing to anyone needing their pipes redone!

I would first like to say thank you to the Bob Smith team and Loni for helping my family. We did not know what to expect but we got the best service, they were on time and informative. I have no complaints. We needed to replace cast iron pipes and they even found a leak elsewhere. Great job team! I would recommend this company to any and everyone in need. Thank you for your professionalism. I am very happy with your service.

Bob Smith Plumbing helped my wife and I tremendously. We have a home that was built in 1964 and has cast iron pipes. We have been chronically troubled with our kitchen sink basins and dishwasher backing up or not draining and over the years it cost a small fortune "snaking". Finally after interviewing 3 different plumbing companies and costing more than $1200 to try analyze and fix the problem Jaime Villegas President of Bob Smith came to our home and explained how we can use their service to "Tunnel" of all things
as opposed to tearing up our kitchen floor which was remodeled in 2017. This would have caused us to tear out and replace 1,000 sq ft of tile and the mess and interruption would have been traumatic, not to mention costly.

This company orchestrated the Hydro Excavation, tunneling, replacing a kitchen line which merged to the Main line all in one day. The follow up required tearing out and replacing with cast iron with new PVC kitchen pipes and filling the tunnel with lime stone which was done in about 4 hours. The team was courteous, friendly, mindful of our property and surroundings and cleaned up as though no one had ever been conducting work at our home, except for the fleet of trucks that were needed both times to start and finish the project. They are GREAT!

Thank You Jaime, Kat, Loni and all of your team. Highly Recommend this company should you ever have an issue like ours.

John & Lorrie Cositore

Beyond 5 Stars!!! Highly recommend! Project was exceptional from start to finish. Not knowing exactly what to expect- we were beyond impressed. The extensive process did not disrupt our day to day activities - we did not even have to leave the house!!
The crew was courteous, professional &, respectful - such a great Team! They were also attentive to everything in the yard, with the amount of equipment.
Greatly appreciate Jimmy, Lori and the AWESOME crew for making this major undertaking a wonderful experience!

Absolutely excellent service from beginning to end! We had a challenging situation and Bob Smith Plumbing rose to the occasion. Not cheap, but very fair, and a bargain compared to jack hammering up the floor! Very professional and I highly recommend. Thank you Bob Smith Plumbing!

We had the horrible under-house cast iron sewer pipe rot problem. As bad as this is, Bob Smith was great to deal with in getting it replaced. They are true professionals and know this pipe replacement work very well. Never a huge mess, always prompt, no delays once the job started. Ours was complicated and more envolved than originally conceived but again they walked us through our options and helped us make good decisions. Their on-site crews were very courteous and helpful while here for our days-long project.

Bob Smith Plumbing (BSP) did a most outstanding job in fully replacing our 55-year-old cast-iron under-house pipes with a brand-new PVC system --- which has worked like a charm since project-completion. The work remained under the house during the entire project, and there was minimal turn-off of water during the process. The cleanup after completion was thorough. BSP has our highest recommendation.

Bob Smith Plumbing and the crew did a fantastic job replacing all of our cast iron piping. The crew was very understanding and accommodating so we never had to leave our home. Francesca has been fantastic to work with keeping us informed every step of the way and working with our homeowners insurance company to insure the maximum amount of funding. Thank you guys for a job well done. I highly recommend this company.

Jimmy at Bob Smith gave a professional estimate to update my pipes to PVC from Cast Iron. He explained about a wait time but actually performed the job earlier. The job was done quickly and timely. Once re-inspected my property was put back like they found it. Francesca kept me up -to-date and completely on track during the entire job. Their was even a credit off the estimate due to less work and digging. I would definitely recommend Bob Smith; they were great to work with and very honest.

I can not begin to tell you all how AMAZING this company is.
Jimmy, Kat, Loni and the entire staff are as caring and professional as it gets. I have many sixty year old buildings with deteriorating plumbing systems that they are replacing. The projects are on schedule, and completed on time with minimal impact to the occupants. The pricing is straight forward with no games or up charges at the end on the project.
EVERYONE SHOULD USE THEM FOR ALL THEIR PLUMBING NEEDS.
I highly recommend them to all.

I was so happy with Bob Smith Plumbing! We had some issues with a toilet backing up too frequently and ended up needing to replace the pipes under our house. Jimmy came out to give us and estimate and was able to answer any questions we had. What normally would have been a headache was made an easy experience by everyone on their team! Even found a cracked pipe in the kitchen arm that may have otherwise gone unnoticed, The guys repaired this with no issues and cleaned up after themselves. I was most surprised when they managed to put my landscaping back pretty much exactly how it was before the work was done.

10/10 Experience I would definitely recommend Bob Smith Plumbing for anyone who’s having pluming issues.