Stash House Miami

I went in today and the young lady today was very helpful. I can’t wait to wear my pieces. I’ll be back ❤

Seems like they have nice pieces. I took a visit inside and it wasn't welcoming for me though. They do not greet you. Looked like they were just hanging out. Needs to do better on customer service.

Absolutely terrible customer service. For some reason an item that I ordered was returned to sender. I reached out to them proactively trying to figure out what was going on because the address I used initially was correct. Instead of trying to help me find a solution they requested that I pay to have to item reshipped. I was hesitant being as though I already paid for shipping but I wanted the item so I paid anyway. You know they still canceled my order?!?! I messaged them for almost a week with no response. I reached out via email and their IG page. And when they decided to reply they had the nerve to try and go back and forth with me via email. If I could give them a 0/10 I would.

When I say disgusting customer service!!! If i could put no stars I would. Don’t order from them trust me you’ll regret it! I bought a two piece set and it literally took almost a month to come and then when i received my item it was damaged then they had the nerves to tell me i couldn’t get a refund or exchange my item even with the tags still on.

Customer service in this store is non existent. The only person working in the store doesn’t ask if you need help with anything and stays on her phone the entire time. The store doesn’t have much items either, online has more options. Will not be back.